Systems Administrator: Information Technology

Found in: beBee S ZA - 3 weeks ago

North West, South Africa NECSA Full time
NECSA’s job vacancy, Career and Recruitment

Job title : Systems Administrator: Information Technology jobs in North West

Job Location : North West,

Deadline : April 10, 2024

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Key Performance Areas  

Organize, Install, upgrade, configure, maintain and troubleshoot servers (physical and virtual), databases & networks (LAN, WAN & other communication, security systems) to support the Necsa Group. Maintain high-performance levels for all IT infrastructure-related services and processes. Develop in-depth knowledge of IT infrastructure and related software applications to deliver a single seamless quality service across the Group. Capacity Planning – Monitor and forecast resource usage to ensure optimal system performance and avoid downtime due to resource exhaustion. Patch Management – Ensure systems are up-to-date with the latest security patches and updates to mitigate potential cyber-attacks. Security Monitoring – Monitor and respond to security threats in a timely manner to prevent or minimize the impact of security incidents. Access Management – Manage user access to systems, applications, and data to maintain confidentiality, integrity, and availability. Maintain server uptime during scheduled business hours per the approved Service Level Agreement. Maintain Asset Management registers, and its Life Cycle (procurement, deployment, maintenance and disposal) in line with the corporate Asset Management Policies. Service Level Management – Ensure service level agreements (SLAs) are met or exceeded to maintain customer satisfaction. Maintains adequate and industry awareness of knowledge of operating systems and application software used to provide a high level of support. Application Availability – Ensure the availability of critical business applications during scheduled business hours. Application Performance – Monitor and optimize application performance to ensure optimal end-user experience. Application Security – Ensure the security of critical business applications to prevent unauthorized access or data breaches. Disaster Recovery Plan – Ensure adherence to the plan and maintain the availability and effectiveness of disaster recovery systems to minimize downtime and data loss in the event of a disaster. Backup Completion Rate – Ensure all critical data is backed up on a regular basis and the completion rate meets or exceeds the established backup schedule. Recovery Time Objective (RTO) – Ensure the time taken to recover critical data in the event of a system failure or data loss meets or exceeds the established RTO. Recovery Point Objective (RPO) – Ensure the point in time to which data can be recovered meets or exceeds the established RPO.

JOB REQUIREMENTS

KEY KNOWLEDGE & SKILLS

Sound knowledge of diagnosis and problem-solving skills.

COMPETENCIES

Ability to work independently and collaborate with a team to produce quality service within  Tight timeframes. Time Management Strong analytical, problem-solving, Troubleshooting & interpersonal skills Problem solving Stress Management

QUALIFICATIONS AND EXPERIENCE:

Education:

Diploma in Information Technology (NQF Level 6) or Advanced IT-specific certificates (e.g. MCSE).

Experience: 

5 to 7 years’ experience in the systems administration environment.

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