Groups & Groups Series Consultant - German
Found in: beBee S ZA - 2 weeks ago
Job title : Groups & Groups Series Consultant – German jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : May 16, 2024
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Description
Responsibilities
Assess client needs in terms of special interests, special needs, and affordability/budget Quoting of all services requested by clients within the required turnaround time Reservations of all services requested by clients Acknowledge receipt of written requests received from agents Respond to written requests and provide written confirmations Opening of client files according to TDM standards Loading reservations on Tourplan Ensure confirmation of services with suppliers Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations Arrange Meet and Greets as required Documentation Management of all Reservations: Itinerary planning and layout Compile travel packs for clients Vouchers Rooming lists Filing Ensure that clients invoiced for all services and invoices provided to clients timeously Manage payments and Account queries Book tour guides services as required Ensure that the best rates are always negotiated and secured with the preferred supplierQualifications and Expertise
Matric / Grade 12 Travel & Tourism qualification would be preferableEXPERIENCE
3 years work experience dealing with groups & group series within the tourism industryCompetency
Fluent in written and spoken German Understanding complex and detailed costing and itineraries for groups Tourplan knowledge and execution would be preferable Knowledge of Group booking, quotations, and costings Ability to negotiate with suppliers for availability and rates Knowledge of customers’ needs and products Excellent South African and Regional geographic knowledge Strong product knowledge Strong logistical knowledge*Customer Service jobs in south africa
*Groups & Groups Series Consultant – German in Johannesburg
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