GTM Solutions Specialist â Power Platform

1 month ago

Johannesburg, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worldâs most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Your career here is about believing in yourself, and taking on great opportunities and new challenges.Itâs about growing your skills and expertise in your current role and preparing yourself for the future.  Thatâs why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

What you'll be doing

The GTM Solutions Specialists participate in the delivery of solution design, configuration, and escalated problem management of solutions and services in client environments. This position is required to offer pre-sales support by identifying opportunities and contributing to the design and configuration requirements related to client proposals. They work towards expert-level certification, whilst at the same time developing business knowledge.

Key Roles and Responsibilities:

  • Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
  • Offer detailed technical support in the analysis of user and technical requirements, specifications development, solution design, and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the clientâs requirements.
  • Provide user support and assist with troubleshooting and design, configuration, and escalated problem management.
  • Participate in the development of technical training and training programs.
  • Identify opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.
  • Collaborate with internal stakeholders to define the solution roadmap and milestones.
  • Work on strategic projects that enhance current solution concepts and/or the creation of new ones.
  • Work closely with the sales team to evaluate and activate new accounts.
  • Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients.
  • Understand the clientâs environment, business needs and provide expertise and consulting on the relevant solutions.
  • Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.

Additional Responsibilities of the Role

Continuous Learning and a Growth Mindset

  • Continuous learning. Remain up to date with Microsoft Dynamics 365 Applications and Power Platform, explore ISV add-ons, DevOps, Agile Methodologies, Coaching Skills, Leadership Skills, Business Analysis Skills

Knowledge, Skills and Attributes:

  • Strong understanding of IT industry environment and business needs
  • Demonstrate knowledge of the market, verticals, horizontals, business administration, and business change
  • inability to lead technical design workshops with the client and NTT stakeholders
  • Possess good technical, quantitative, and analytical skills
  • Possess the ability to work with clients and business teams to create client-orientated solutions and services
  • Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships
  • Ability to recognize opportunities for enhancement and continuous improvement
  • Ability to engage with a variety of stakeholders and colleagues at all levels
  • Ability to establish and manage processes and practices through collaboration and the understanding of business
  • Ability to manage urgent and complex tasks simultaneously

Required (not-negotiable):

  • Grade 12 Senior Certificate (Matric)
  • A relevant computer science or information science qualification.
  • Leading SAFe knowledge and experience
  • Must have a good grasp of Microsoft Dynamics 365 Applications and Power Platform

EXPERIENCE

Required (not-negotiable):

  • Implementation with the following technologies:
    • Microsoft Dynamics 365 (online and on-premise)
    • Power Platform
    • Azure
  • Daily customer interaction
  • Demonstrable experience in a similar role within a related environment
  • Experience working across multiple domains
  • Project management experience
  • Demonstrated experience working with clients to understand their requirements and define appropriate solutions

Advantageous (nice-to-have):

  • Power BI
  • Dynamics and SharePoint Integration

#dimensiondatacareers

Skills Summary

Consulting, End-to-End Testing, Solutions Design, Solutions Development, Technical Solutions

What will make you a good fit for the role?

Workplace type:

Hybrid Working

Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

  • Being part of a global pioneer â where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology â backed with a 150-year heritage of using technology for good. With 40% of the worldâs internet traffic running on our network and where Emoji were first invented, you can be proud of the groupâs many new âfirstsâ.

  • Making a difference â by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self â in a progressive âConnected Workingâ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career â with a personal and professional development plan and access to the broadest learning offerings in the industry.

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