Lead Process Engineer

1 month ago

Sandton, South Africa Bidvest Bank Full time

Primary Purpose

The incumbent will be required to work with the Bankâs business leaders, the role requires taking the lead with Business Process Engineering capabilities and methodologies, and ability to facilitate, influence, sell and contribute to business process improvements and automation opportunities. Duties include using data to measure the effectiveness of current procedures and suggesting improvements. The objective is to grow Business Process capabilities and skills over time.

Minimum Requirements

TECHNICAL COMPETENCY REQUIREMENT
ï§ Agile
ï§ SQL
ï§ Scaled Agile Framework (SAFe)
ï§ Process Excellence
ï§ Client Centric Design
ï§ Lean Six sigma
REQUIRED MINIMUM EDUCATION AND TRAINING
Computer Science/Information Systems/ Industrial Engineering / Business Degree
REQUIRED MINIMUM WORK EXPERIENCE
ï§ Atleast 4 Years relevant Process experience with evidence of working on process automation and process improvement initiatives.
ï§ Business Process Reengineering
ï§ Workflow / Workflow management / Process automation
ï§ Business Rules Engines (Business Rules Processing)
ï§ Enterprise Content Management
ï§ Enterprise Application Integration
ï§ Presentation technologies
ï§ Business Intelligence, Analytics and Reporting

Duties and Responsibilities

FINANCIAL MANAGEMENT
ï§ Meet financial objectives by containing costs.
CUSTOMER CENTRICITY
ï§ Define and implement the change management across the business to ensure successful implementation of the new process.
ï§ Develop and implement improvement plans to enhance the organisations service delivery and ensure continuous improvements
OPERTIONAL EXCELLENCE
ï§ Scope/Design for business process improvement initiatives to deliver an optimal business and functional alignment to the Strategic framework.
ï§ Create a business case with clearly defined success metrics
ï§ Ensure business processes are documented and risks are mitigated.
ï§ Apply process improvement and reengineering methodologies and principles using best practices
ï§ Ensures all changes to processes are reflected in the repository of process documentation
ï§ Contribute to the design/modelling of organization-wide process projects impacting the business
ï§ Improve work processes; productivity and reduce costs by offering innovative ideas and input to Risk and/or stakeholders and through soliciting input from managers and co-workers.
ï§ Ability to conduct process simulations and demos processes.
PEOPLE LEADERSHIP
ï§ Plans and supports the development of individualâs skills and abilities so that they can fulfill current or future job / role responsibilities more effectively
ï§ Creates and fosters a learning environment that ensures employees realise their highest potential, allowing Bidvest Bank as a whole to meet future challenges.
ï§ Develops others through coaching, feedback, exposure, and stretch assignments
ï§ Shapes the direction and goals for others
ï§ Develops and harnesses the potential of diverse teams
ï§ Consistently enhance the dignity and respect of diverse employees; shows respect for decisions and actions that reflect cultural concerns and expectations
ï§ Supports and encourages a work climate where differences are valued and supported
ï§ Seeks to understand different perspectives and cultures
ï§ Relates comfortably with people across levels, functions, gender and culture
ï§ Motivate others to builds constructive relationships with people both similar and different to self
ï§ Consistently shows respect and consideration for others.
COMPLIANCE AND MONITORING
ï§ Ensure compliance with regulations and prevent losses by facilitating risk management in the business and by engaging with relevant stakeholders regarding risk related issues.
ï§ Analyze area audit findings and management improvement comments; by assessing whether actions will result in improvement and by making recommendations.
STAKEHOLDER MANAGEMENT
ï§ Keep business updated on a regular basis and analyse information generated from the risk exercises by ensuring that risk monitoring exercises across the business take place and are in line with all known risks.
ï§ Guide, facilitate and advise the business and support teams on the improvement of process cycle times, coordination and collaboration of process activities to ensure the successful execution of the end to end
REPORTING
ï§ After implementation, track benefits realisation as defined in the business case
LEARNING AND GROWTH
ï§ Guides teams to acquire relevant and accurate information in response to a rapidly changing environment
ï§ Builds in opportunities for reflection and retrospection in the team setting
ï§ Learns quickly, is unafraid of the new and unfamiliar, and embrace all experiences as learning opportunities
ï§ Makes recommendations to improve processes, systems, policies, work practices
ï§ Extracts lessons learned from failures and mistakes and guides teams to implement new ideas
ï§ Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities
ï§ Able to learn and understand things quickly and easily, using both successes and failures as learning

This position is advertised in line with our commitment to Employment Equity.

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