SOC Engineer
2 months ago
Job title : SOC Engineer (L1) jobs in Eastern Cape
Job Location : Eastern Cape,
Deadline : March 27, 2024
Quick Recommended Links
Job Description
The role is responsible for providing a service to clients to ensure that their IT infrastructure and security systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The focuses on first line support for standard and low complexity incidents.
Key Roles and Responsibilities:
Provides direct support to internal and external customers Conducts activities related to direct customer calls and tasks in compliance with standard operating procedures. Uses technical documentation provided by the company to analyze and troubleshoot problems encountered. Identifies and resolves technical problems and full ls requests following agreed procedures. Uses appropriate and standard tools and procedures to diagnose and resolve incidents. Proactively monitors and confirms the resolution of incidents or completion of requests such that accurate service level measurements are maintained. Following agreed procedures, identifies, registers and categories incidents. Gathers information to enable incident resolution, resolves incidents according to agreed procedures and where necessary promptly allocates incidents to other functions or resolver groups. Apply standard process and procedures to fulfill requests from clients, adhering to service level agreements or operational agreements. Route them to the right function, resolver group as necessary. Update knowledge articles to reflect new work instructions or procedures. Monitors client infrastructure and solutions. In this regard they will respond to monitoring events and perform corrective and/or resolution actions or escalated accordingly and/or log as required. Must be willing to work on a 24×7 shift rotation and follow the required handover procedures for shift changes to ensure service continuity. They complete and maintain any shift handover schedules.Required Experience:
1 – 2 years’ relevant work experience Threat management / threat hunting Working Networking knowledge (IP, WINS, DHCP, DNC)*ICT jobs in south africa
*SOC Engineer (L1) in
-
Cyber Security Analyst
1 month ago
Cape Town, South Africa Blak International Full time**Cyber Security Analyst** Cape Town, South Africa **Introduction** Our Client is a leading African born technology provider and one of the world’s leading information communication technology (ICT) companies. **Duties and Responsibilities** We're seeking a talented Security Analyst to join our cyber security team. As part of the Cybersecurity Team,...
-
Infrastructure Security Engineer
1 month ago
Cape Town, South Africa CF Consulting Full timeOVERALL PURPOSEThe overall purpose of this position is to:Lead the management, deployment and operation of a portfolio of cutting-edge security solutionsMonitor security events and incidents and assess impact of published vulnerabilities in our environmentDetect, hunt and automate events handling, detect malicious activity, improve detection rules and use...
-
Infrastructure Security Engineer
1 month ago
Cape Town, South Africa CF Consulting Full timeOVERALL PURPOSEThe overall purpose of this position is to:Lead the management, deployment and operation of a portfolio of cutting-edge security solutionsMonitor security events and incidents and assess impact of published vulnerabilities in our environmentDetect, hunt and automate events handling, detect malicious activity, improve detection rules and use...
-
Senior Security Analyst
1 month ago
Cape Town, South Africa Blak International Full time**Senior Security Analyst** Remote - Full Time **Introduction** Our Client is a leading African born technology provider and one of the world’s leading information communication technology (ICT) companies. **Duties and Responsibilities** The primary responsibility of the Security Analyst (Senior) is to research and identify potential threats and...
-
Sales Engineer
19 hours ago
Cape Town, South Africa 2U Full timeAt 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses...
-
Cyber security consultant
2 weeks ago
Cape Town, South Africa Adzuna ZA B C2 Full timeProfessional Qualification and Certifications:Bachelors Degree in Computer Science, Information Systems or other related field, or equivalent work experience.Certification in risk, information systems and/or security desired (CISM, CISSP, CRISC, Cyber Security courses. Ethical Hacking)Work Experience: Minimum 3- 5 years of experience in IT security, Identity...
-
Cyber security consultant
2 weeks ago
Cape Town, South Africa Gijima Holdings Full timeProfessional Qualification and Certifications: Bachelors Degree in Computer Science, Information Systems or other related field, or equivalent work experience. Certification in risk, information systems and/or security desired (CISM, CISSP, CRISC, Cyber Security courses. Ethical Hacking) Work Experience: Minimum 3- 5 years of experience in IT security,...
-
Cyber security consultant
2 weeks ago
Cape Town, South Africa Gijima Holdings Full timeProfessional Qualification and Certifications:Bachelors Degree in Computer Science, Information Systems or other related field, or equivalent work experience.Certification in risk, information systems and/or security desired (CISM, CISSP, CRISC, Cyber Security courses. Ethical Hacking)Work Experience: Minimum 3- 5 years of experience in IT security, Identity...
