Manager - TFLS Project Support Technology Information

1 month ago

Gauteng, South Africa MTN Full time
MTN’s job vacancy, Career and Recruitment

Job title : Manager – TFLS Project Support Technology Information jobs in Gauteng

Job Location : Gauteng,

Deadline : May 04, 2024

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RESPONSIBILITIES

Key Performance Areas

Strategic Planning:

Develop a Project Governance Framework driving accountability across the delivery value chain  Develop the contracts management and SLA management framework for vendors Provide input and guidance to service delivery efficiency Ensure alignment and acceptance of RACI across the value chain between customer, Business, Network teams and vendors Implementing a company-wide approach to running projects to ensure best practice methodologies are used within TFLS and that    smaller projects are “operationalized” and owned by regional TFLS teams.

Operational Planning:

Manage the interface between Finance Administration for TFLS with Business Finance Align TFLS with the organisation financial policies and processes Ensure the team has heightened focus on revenue impacting projects and apply relevant prioritization Ensure alignment between the warehouse functions and the projects equipment demands Ensure a balance between project equipment demands and available stock with timely ordering to support business needs Manage implementation, integration, and adoption of service delivery order workflows Manage TFLS accurate high-quality reporting on a weekly and monthly basis Close management of TFLS risk register and POPI compliance Monitor, communicate and promote awareness of TFLS business risks and compliance requirements Continuously monitor Vendor and Third-Party SLAs and implement penalties where necessary Project Manage Third-Party service delivery ensuring delivery within agreed SLAs Tightly Manage escalation process with Third Parties Implement effective stakeholder engagements

Capacity building:

Ensure the team has the appropriate skills and resources to meet planned business demand Dimension team and individual staff members in accordance with industry best practice Maintain optimal resource capacity for both FTE and contractors to ensure business continuity and knowledge retention

  People and Culture:

Lead, develop and coach the team and project managers in TFLS Drive a culture of high performance, accountability, and consequence management Continuous assessment of delivery capabilities Ensure team develops an understanding of delivery across an environment of highly skilled ICT and Converged specialists Act as an ambassador and role model for MTN Enterprise and Wholesale Business by living the brand values and vital behaviours Help to make the TFLS environment the best place to work Improve the employee engagement through the GCA related initiatives Ensure the attraction, development, and retention of talented resources Ensure a culture of continuous evaluation and improvement

Governance and Control:

Strictly follow and ensure team compliance of relevant policies and procedures Establish Governance framework for effective control of purchase orders Comply with existing business governance where required  Implement proper controls and processes to identify and minimise mistakes when raising purchase requisitions Ensure proper project controls are in place to manage financial and operational risks across the business  Appropriate implementation of DoA to facilitate minimal delays in approval process of purchase orders Implement adequate controls and processes to facilitate forward and reverse logistics of project equipment Ensure compliance with appropriate procurement policies and procedures

QUALIFICATIONS

Education:

4 Year Tertiary qualification in Telecommunications or Electronic Engineering or Project Management  Business Administration Degree is highly advantageous  Certification in Prince 2 Practitioner or PMP

Experience: 

Minimum of 5 years’ experience in the Telecommunications environment; with experience in supervising/managing others 5 years working with management of Capex and Opex budgets Hands on experience with Service and Project Delivery Expert skills and mentorship-level capabilities in Stakeholder Management Hands on experience in customer project and infrastructure project rollout Experience in deployment of fixed-line solutions on large scale (> 1000 services per month) Experience working in a global/multinational enterprise (understanding emerging markets is advantageous) Worked across diverse cultures and geographies

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*Manager – TFLS Project Support Technology Information in

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