ETD Practitioner – Plant

Job title : ETD Practitioner – Plant – Kathu jobs in Northern Cape

Job Location : Northern Cape,

Deadline : May 17, 2024

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PURPOSE OF THE JOB

KEY PERFORMANCE AREAS

Financial Perspective

Contributes to cost efficiencies:

1.      Demonstrates budget and cost awareness and proactively identifies and implements cost saving initiative within the Training function.

2.      Identifies and escalates potential risks that could result in increased costs.

3.      Adheres to required operating standards to ensure that no penalties or costs are incurred within the Training function.

Training Co-ordination:

4.      Manages the relationship with the outsourced technical training service provider.

5.      Monitors quality of the outsourced training content and technical training schedule to ensure alignment with operational requirements.

6.      Manages, plans and facilitates the on-boarding programme.

7.      Compiles and submits reports (including the Workforce Skills Plan).

8.      Manages and monitors training information and ensures that training information is updated and accessible.

9.      Sources and manages training providers and other suppliers as required to support training requirements.

People Perspective

Personal Development:

1.     Manages own performance in terms of agreed KPIs.

2.     Identifies gaps in own development and works to master skills and competencies within own role to ensure personal development and performance.

Contribution to team:

1.     Contributes to the attainment of team and organisational goals by demonstrating team commitment and collaboration.

2.     Values and respects team members and others within the organisation.

3.     Demonstrates inclusivity and values diversity.

4.     Shares knowledge and best practice that will benefit the team.

Internal Customer relationship management:

1.     Manages customer expectations and requirements to deliver effective and efficient Training services to the business in line with company values and standards.

2.     Takes ownership of customer complaints and uses technical knowledge and insight to resolve issues and problems accurately and timeously.

3.     Drives customer satisfaction through the provision of Training services and advice.

4.     Builds and maintains key customer relationships including:

5.     Drives customer centricity and service levels of the organisation through the delivery of Training service excellence.

Stakeholder engagement and management:

1.     Negotiate with internal and external stakeholders to promote the business and service objectives of the company.

2.     Ensures that the needs of organisational stakeholders are prioritised and managed including:

3.     Works with management and employees to discuss issues, coordinate activities, or resolve problems.

MINIMUM QUALIFICATIONS REQUIRED

PREFERRED QUALIFICATION

MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED

*Engineering / Technical  jobs in south africa

*ETD Practitioner – Plant – Kathu in