Clinic Receptionist

Found in: beBee S ZA - 4 weeks ago

Gauteng, South Africa Dis-Chem Pharmacies Full time
Dis-Chem Pharmacies’s job vacancy, Career and Recruitment

Job title : Clinic Receptionist – Boskruin jobs in Gauteng

Job Location : Gauteng,

Deadline : March 27, 2024

Quick Recommended Links

Jobs by Location Job by industries

Dis-Chem Pharmacies’ in Boskruin has an opportunity available for a Clinic Receptionist to join the team. The main purpose of this role will be to attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the clinic and support the delivery of quality patient care

Minimum Requirements:

Essential:

Grade 12 / Matric

Job Description:

Register patients according to established standards. Assists patients in completing necessary medical forms including medical insurances. Monitor and maintain the clinical equipment, stationery and medication required. Inform patients of clinic procedures and manages patient’s records. Open new patient files according to standard procedures. Ensure patient information is correct. Process medical aid payments. Move patients through appoints as scheduled. Obtain medical reports if required. Ensure the reception area is clean and maintained to safeguard the patient’s privacy and confidentiality. Answer all incoming calls within a reasonable time according to Dis-Chem standards. Use proper telephone etiquette when speaking with patients over the phone. Give relevant and accurate information to callers regarding their requests, questions or concerns. Ensure to take down caller details on all calls that come through to the switchboard for the third time, and email the relevant staff. Ensure you are taking the correct message from the callers repeat the message to the caller for confirmation. Take extra care when taking caller contact details repeat the details to the caller for confirmation. Ask the caller adequate question to ensure the correct message is transferred. Ensure that messages or calls get transferred to the correct person at all times. Assist walk-in guests in reaching staff for in regards to meetings and/ or deliveries. Provide customers with area codes, work telephone numbers and other relevant information when requested. Ensure customers, guest and callers receive relevant feedback, within good time, regarding queries. Helps patients in distress by responding to emergencies. Advice and assist patients regarding medical aid authorization procedures. Follow up with patients regarding any feedback requested.

Competencies

Essential:

Ability to work under pressure Deadline driven Follow and give oral and written instructions

Advantageous:

N/A

Special conditions of employment:

South African citizen  Dedicated work station Sit at desk most of the day MIE, clear criminal and credit Driver’s license and/or own reliable transport

*Customer Service jobs in south africa

*Clinic Receptionist – Boskruin in

  • Medical Receptionist

    1 day ago

    Gauteng, South Africa 247 GP Fourways Full time

    The Medical Receptionist is administrative support to the Clinical Teams, Supervisors, and Managers and assist the team by making sure that the Practice run smoothly on a day-to-day basis. This is a stand-in office-based position for when our current Medical Receptionist goes on leave or has unexpected circumstances that arise. **Requirements**: - Working...

  • Medical Receptionist

    9 hours ago

    Gauteng, South Africa 247 GP Fourways Full time

    The Medical Receptionist is administrative support to the Clinical Teams, Supervisors, and Managers and assist the team by making sure that the Practice run smoothly on a day-to-day basis. This is a full time position. **Requirements**: - Working knowledge of medical terminology and codes (Essential) - Minimum 2 years experience working in a medical...

  • Receptionist

    5 days ago

    City of Johannesburg, Gauteng, South Africa Anova Health Institute NPC Full time

    Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most. Key **Responsibilities**: - Oversee and manage the reception area. - Always keep reception area clean and tidy - Answer all incoming calls and manage these in a professional...