System Support Engineer

Found in: beBee S ZA - 1 month ago


Midrand, South Africa Alstom Full time
 

JOB TITLE & PURPOSE OF THE JOB

Job Title :

EN-IM-03: System Support Engineer

Purpose of the job:

Maintenance technical support, supports Services activities & projects in the Engineering area.

POSITION IN THE ORGANISATION

Organisation structure (job belongs to)

Services Platform

Reports directly to:

Chief Engineer

Other reporting to:

N/A

Direct reports:

N/A

Network & Links

Internal

  • Services Platform, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality
  • Engineering network

External

  • Suppliers
  • Customers

 

ACCOUNTABILITIES & AUTHORITIES

Key accountabilities:

  • Supply engineering resource/skills to support maintenance and projects.
  • Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services.
  • Participates actively in the Services Engineering network.
  • Assures the technical support to the projects.
  • Optimises the scope and related tasks of the Maintenance plan.
  • Supports cost reduction actions, with sourcing and industrial.
  • Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
  • Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
  • Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.
  • Propose actions to optimise Maintenance plans and LCC.
  • Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).
  • Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).
  • Participates in the REX process.
  • Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.
  • Analyses and integrates data coming from Operations (Return on Experience).
  • Manages interface with other Product Lines’ Metiers.
  • Improve Services Engineering tools & processes
  • Prepare monthly reports for submission to Customer
  • Prepare Maintenance Incident Reports
  • Arrange & facilitate incident reviews
  • Arrange & facilitate technical investigations
  • Track and facilitate closure of NCRs, ARs and Audit findings
  • Perform follow up on and assist with any correspondence with external parties.
  • Review and Improve Engineering procedures and processes

 

Performance measurements:

TD, QCD, PMC, Project reliability / availability / cost targets

Feedback from stakeholders

 

 EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements

University degree in Railway Engineering, Electronics, Electrical or Mechanical Engineering

Experience

Mandatory:

  • 1-3 years of experience in Railways system/Application engineering
  • Knowledge of railway systems and equipment

Desirable:

  • Knowledge of railway maintenance
  • Working knowledge of safety management systems and safety risk assessment
  • Proficient in the use of MS Office

Competencies & Skills

  • Problem solving capacity (technical and costs evaluation of a solution)
  • Capacity of managing Technical risks
  • High Interpersonal
  • Communication and negotiation skills
  • Self-motivated
  • Attention to detail
  • Ability to work independently
  • Desire to learn
  • Effective, professional interpersonal skills
  • Strong team player
  • Dedicated and Hardworking

 


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