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VM Manager

1 month ago

Johannesburg, South Africa adidas Full time

 

Visual Merchandising Manager                                         

 

Area:                                                         Emerging Markets South

Department:                                              Retail Operations

Subsidiary/country:                                    Woodmead, Gauteng, South Africa

 

Purpose & Overall Relevance for the Organization:

 

Contribute to store profitability by:

  • Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
  • Coordinating team members to provide a leading shopping experience

 

Key Responsibilities:
  • Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
  • Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
  • Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
  • Be a role model for customer service and meeting or exceeding customers’ expectations
  • Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
  • Lead your team to meet or exceed customer expectations at all times
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Use advanced Category expertise to drive sales and customer loyalty in your assigned area
  • Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
  • Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
  • Manage merchandise delivery processing on the same day it arrives
  • Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
  • Execute all applicable loss prevention procedures
  • Maintain a safe and productive shopping and working environment
  • Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
  • Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
  • Support’s market Visual Merchandising strategy through coaching and supporting Visual Merchandising Champions
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

 

Key Relationships:
    • Customers
    • Peers and Supervisor
    • VM back office, Trade Marketing back office, Retail back office

 

Knowledge, Skills and Abilities:
    • Ability to use critical thinking and creative ways to solve problems
    • Passion for fashion & sports
    • Organized and detailed oriented
    • Good numeracy, literacy, verbal and written communication skills
    • A good eye for style, coordination and attention to detail
    • Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
    • Strong leadership, interpersonal and communication skills
    • Strong ability to collaborate and influence across different levels and departments
    • Thrives under ambiguity; open to change and act as advocate for the ‘new’
    • Open to feedback; able to keep composure in stressful situations
    • Passion for adidas brand and for sport
    • Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

 

Requisite Education and Experience / Minimum Qualifications:
    • Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
    • Intermediate numeracy and literacy and advanced verbal communication skills

 

 

 

 

 

 

 

 

 

 

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