Support Engineer

2 months ago


Western Cape Cape Town, South Africa Datacentrix Full time
Datacentrix’s job vacancy, Career and Recruitment

Job title : Support Engineer – Cape Town jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : March 22, 2024

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Critical Requirements – Skills, Experience & Qualifications

A+ or N+ / MCSE or tertiary IT Qualification. At least 3+ years’ experience delivering End User Computing Support Services in a customer environment. AD and GPO Experience (Creating Users and Managing AD) Proficient at PC Builds and endpoint installations Excellent Communication and Interpersonal skills. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies as well as financial impact. Manage call escalations to 2nd level and specialist support within Datacentrix as well as customer vendors.  Must be a team player with the ability to work in and with a virtual team.

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