Claims Services
Found in: beBee S ZA - 4 weeks ago
We will count on you to:
- Review and understand incoming documentation seeking guidance or advice where necessary
- Identify all potential policies and coverages, seek validation where necessary, and advice where uncertain or clarification required
- Promptly enter or update claims information into appropriate claims application(s) in compliance with any local service standards
- Distribute (report) new claim notifications, or updates, to all insurers for all policies or coverages
- Communicate with clients, colleagues, third parties or insurers for status updates, information requests, instructions or query resolution
- Provide support for procedural guidance to clients and facilitate information requests between insurers and clients
- Prepare settlement documentation and where appropriate facilitate collection of claims monies
- Monitor incoming (& outstanding) funds from insurers and other relevant parties (aggregates/floats/funds ) , prepare payment requisitions and where applicable to facilitate payment to client/beneficiary
- Adhere to compliance/regulatory requirements, or Marshâs Professional standards to maintain quality & avoid potential Error & Omission (E&O) situations
- Build and maintain effective relationships with clients, colleagues, third parties or insurers
- Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
- Ensure all applicable claims applications, records and files are kept up to date at all times
- Manage a portfolio of complex or significant value claims, or client transactions.
- Provide guidance to and manage multiple stakeholders in the management of complex claims
What you need to have:
- At least Secondary or High School qualifications required
- Diploma or university degree preferred (or equivalent experience)
- Minimum 10 yearsâ work experience
- Minimum of 5 years Non-Motor corporate claims handling experience
- All Lines of Business experience
- Self-insurance / Aggregates claims handling knowledge.
- Clear and concise oral and written communication skills
- Excellent organization skills â able to prioritize work and meet deadlines
- Excellent interpersonal skills â able to work within a team
- Comfortable and experience working with technology (solutions)
- Proficient in Microsoft Office tools
- Insurance/ claims handling knowledge
- Insurance market, clients and claims management skills related to area of expertise
- FAIS Accreditation
What makes you stand out:
- RE Examinations â beneficial
- Relevant industry practice or Line of Business experience
- Strong networking skills
- Experience with ClearSight
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