Client Service Executive

1 month ago


Gauteng Johannesburg, South Africa NielsenIQ Full time
NielsenIQ’s job vacancy, Career and Recruitment

Job title : Client Service Executive – Johannesburg jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : May 04, 2024

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Job Description

Maintain a client service orientation by managing daytoday administration of client service and coordinating on analysis and reporting of assigned research projects.

Client Servicing

 Maintain an accurate, complete, uptodate and insightful client business profiles to be shared with senior management  Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations  Communicate client needs to appropriate team members Provide “in office” research, administrative and operational support to senior staff Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc.

Functional / Technical 

Maintain an accurate and uptodate knowledge on research techniques and applications  Integrate multiple data sources to answer business issues Perform quality checks on all reports for alignment to request, accuracy and correctness Ensure standard operating procedures within area of responsibility are observed Recommend improvements in work processes within area of responsibility

Typical Position Prerequisites: 

BA / BS Required  Fresh Graduate or 1 to 2 years of working experience  Entry level knowledge of statistics Entry level knowledge of common Microsoft Office application

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*Client Service Executive – Johannesburg in Johannesburg



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