Jobs: service desk administrator
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Service Desk Administrator
2 days ago
Century City, South Africa JSM Business Services Full time**Job Title: Service Desk Administrator** **Location**: Century City, Western Cape **Company Description**: At our company, we are dedicated to providing specialist UK firms with the same level of service they would provide to their own clients. We understand that clients seek expertise, reliable service, and personal support from a named individual who...
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Service Desk Agent
1 day ago
Durban, South Africa Durban University of Technology Full time**Post: Service Desk Agents X2** **Ref: R262, R263** **One per, One Contract** **Minimum Requirements**: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. **Summary of Duties(but not limited to)**: - Receives and attend to all requests from various...
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Service Desk Manager
1 day ago
Johannesburg, South Africa Pink Elephant Full timeJOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance...
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IT Service Desk Manager
1 day ago
Cape Town, South Africa CareerfinderZA Full timeKey Performance Area: - Management of the Service Desk Teams and deliverables - Management of Customer expectations - Achievement of Service Desk metrics - Reporting and presenting Service Desk metrics - Management of capacity requirements - Management of training requirements - Management of documentation - Performance reviews - Ad hoc duties as required...
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Service Desk Analyst
1 day ago
Cape Town, South Africa Recruitment Matters Africa Full timeOur client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations. **Responsibilities**: - Customer Service - Remain courteous, tactful, honest and professional in all communication with other parties - Ensure that feedback and...
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Service Desk Operator
9 hours ago
Midrand, South Africa Country Bird Holdings Full time**Job Advert Summary**: The ICT Service Desk Operator has the responsibility of being the first point of contact for users who log tickets with the CBH ICT service desk. The Service Desk Operator must always provide the highest level of customer service and resolve all tickets in a professional and timeous manner. **Minimum Requirements**: - Grade 12 or...
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Service Desk Analyst
1 day ago
Cape Town, South Africa CME Recruitment Full time**SERVICE DESK ANALYST** **Cape Town** **MINIMUM REQUIREMENT** 3 years minimum experience gained with in a Call Centre environment as a Service Desk Analyst Communication Skills Attention to detail. Interpersonal relationships Initiatives and self-motivation Coaching and mentoring **DUTIES**: Customer Service Call Alignment Ticket Status...
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Service/help Desk Analyst
3 days ago
Ballito, South Africa ebullient recruitment Full timeSERVICE DESK/HELP DESK ANALYST - 1ST LINE BALLITO. OPEN TO ALL RACES. R18K PM. Plus benefits UK Based most trusted provider of ICT Support and infrastructure services to schools and other educational organisations is looking to employ 1st line service desk analysts. The service desk analyst purpose is to support remotely (UK Based clients) the development...
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Service Desk Agent
3 days ago
Rosebank, South Africa Blue Ocean IT Services Full time**Purpose**: - To ensure effective and efficient Service Desk services, 1st level support are delivered to the customer. **Main Responsibilities**: - First point of contact for customers end-users during the scheduled shift period - Provide 1st level IT support telephonically and/or via remote take over - Adhere to the KPIs and SLAs agreed with the...
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IT Service Desk Team Manager
9 hours ago
Cape Town, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: Management of the Service Desk Teams and deliverables Management of Customer expectations Achievement of Service Desk metrics Reporting and presenting Service Desk metrics Management of capacity requirements Management of training requirements Management of documentation Performance reviews Ad hoc duties...
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Service Desk Agent
1 day ago
Johannesburg, South Africa Pink Elephant Full timeJOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups. - Customer Interaction. User Support: Provide frontline support to end-users, addressing...
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Travel Desk Administrator
3 days ago
Melrose Arch, South Africa Enshrine Placements Full timeTravel Desk Administrator - Melrose Arch, Gauteng - Job ID 3894 Our client is seeking a dynamic Travel Desk Coordinator/Administrator to make travel arrangements for individuals, groups and organizations including scheduling flights and ground transportation, booking accommodations and handling any other trip-related tasks. **Position details**: Type:...
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Help Desk Administrator
9 hours ago
Johannesburg, South Africa PPS Recruitment Full time**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...
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Customer Service Desk Specialist
7 days ago
Woodmead, South Africa SAP Full time**We help the world run better** **WHAT YOU'LL DO** We are seeking a highly motivated and experienced Service Desk Specialist to join a 24 x 7 global Service Desk team within the Enterprise Cloud Services (ECS) organization for a strategic SAP customer. The Service Desk is the single point of contact for all operational enquiries regarding Incidents,...
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Service Desk Agent
2 days ago
Cape Town, South Africa AVI Limited Full time**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home...
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Service Desk Engineer
Found in: Adzuna ZA B C2 - 5 days ago
Cape Town, South Africa Adzuna ZA B C2 Full timeSERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...
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Service Desk Engineer
Found in: beBee S ZA - 5 days ago
Gauteng,, South Africa Telesure Investment Holdings Full timeTelesure Investment Holdings’s job vacancy, Career and Recruitment Job title : Service Desk Engineer jobs in Gauteng Job Location : Gauteng, Deadline : April 22, 2024 Quick Recommended LinksJobs by Location Job by industries JOB PURPOSE Contributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving...
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Service Desk Engineer
Found in: beBee S ZA - 4 weeks ago
Gauteng,, South Africa Telesure Investment Holdings Full timeTelesure Investment Holdings’s job vacancy, Career and Recruitment Job title : Service Desk Engineer jobs in Gauteng Job Location : Gauteng, Deadline : April 22, 2024 Quick Recommended LinksJobs by Location Job by industries JOB PURPOSE Contributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving...
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IT Service Desk Analyst
Found in: Talent ZA C2 - 4 days ago
Johannesburg, South Africa Ad Talent Africa Full timeLooking for an IT Service Analysts who can provide fast and useful technical assistance on computer systems.Duties:Serve as a first point of contact to internal customers seeking technical assistancePerform remote trouble shooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issues logged by the internal...
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Service Desk Engineer
Found in: beBee jobs ZA - 17 hours ago
Pretoria, Gauteng, South Africa Telesure Investment Holdings Full timeTelesure Investment Holdings's job vacancy, Career and RecruitmentJob title : Service Desk Engineer jobs in GautengJob Location : Gauteng, Deadline : April 22, 2024Quick Recommended LinksJobs by LocationJob by industries JOB PURPOSEContributes to the organisational goals by delivering an efficient IT desktop service by supporting and resolving operational...