Jobs: senior inbound call centre manager


  • Fourways, South Africa Call Centre Support Full time

    The company is a Call Centre Operation that operates from Fourways in Johannesburg. The position will be to work with the Operations Manager to manage and optimise the campaigns run in the call centre. This will entail all aspects of managing campaigns from start to finish and will include manage the leads, optimising dialing and productivity, management...


  • Johannesburg, South Africa Scitech Placements Full time

    Gauteng, JHB - Eastern Suburbs - R 45 000 - R 55 000 Monthly Basic Salary We are seeking a highly motivated and experienced Senior Call Centre Manager to oversee the day-to-day operations and strategies of our Inbound and Outbound Call Centres. **Skills and Qualifications**: - Minimum of 5 years’ experience in managing Outbound sales teams. - Minimum of...


  • Century City, South Africa Universal Call Centre Full time

    We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...


  • Buccleuch, South Africa Apex Business Systems Full time

    **Role and Responsibilities** - Answer incoming calls into the office and log incidents - Booking in all incidents and scheduling Field Technicians to attend - Follow up on Technician’s Technical Service Agreements (TSA) on a daily basis, and capture these - Communicate with customers to give them updates on all live incidents - Resolve all customer...


  • Johannesburg, South Africa Bryte Insurance Full time

    Who we are Our opportunity The Bryte Travel Call Centre Inbound Agent will be responsible for answering incoming calls for Travel Insurance. Agent must be skilled to sell top up Travel Insurance where applicable, answer enquires, handle complaints, troubleshoot problems and provide information. Key Tasks & Accountabilities - Handle customer enquiries...

  • Call Centre Agent

    5 days ago


    Gezina, South Africa Medipost Pharmacy Full time

    **Introduction ** A vacancy exist at Medipost Pharmacy for Inbound Agent, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take Inbound and Outbound calls and assist customers with all needed queries. Description: **RESPONSIBILITY** 1. Inbound and outbound calls handled professionally within...

  • Call Centre Agent

    6 days ago


    Randburg, South Africa Afrizan Full time

    We are currently looking for young energetic, go-getter Call Centre Agents to join our inbound customer service and sales Call Centre. **Responsibilities** - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service - Demonstrate teamwork as a valued team player - Assess...


  • Durban, South Africa Universal Call Centre Full time

    Universal Call Centre is looking for sales driven agents with minimum 6 month outbound UK sales experience, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an an...


  • Mount Edgecombe, South Africa Universal Call Centre Full time

    Universal Call Centre is looking for sales driven agents with **minimum 6 month outbound UK sales experience**, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an...

  • Call Centre Agent

    7 days ago


    Cape Town, South Africa Status Staffing Full time

    **Western Cape**, Cape Town** **R3,500** **Our client based in CBD, Cape Town has an exciting opportunity for a **Call Centre Agent. **They are looking for a hardworking, goal driven, energetic, positive individual who wants to uplift their career.** **EMPLOYMENT TYPE : Permanent** **SECTOR : Admin** **START DATE : A.S.A.P /...


  • Johannesburg, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs - Call Centre; Insurance - Market Related | Negotiable - Job ref: OEM000011/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Financial Services Group who requires the services of a Senior Call Centre Manager **Minimum Requirements** - Minimum of 10 years’ experience within the...


  • Cape Town, South Africa Call Centre Staffing Full time

    Western Cape, CPT - CBD - (Market related) Our client based in the CBD is looking for Customer Services Consultants to assist clients with different inquiries. **Key Responsibilities - Handle inbound and outbound calls. - Achieve monthly targets. - Log and record customer's information **Requirements - Minimum of 3 years in a call centre customer services...


  • Johannesburg, South Africa Merchants Recruitment Full time

    Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...


  • Soutrivier, South Africa NCR Management Centre Full time

    An opportunity has become available for a vibrant, energetic Call Centre Dialer Manager. - 1 year call centre experience required. - 1 year vici-dial experience required. - Good Communication skills - Good Telephone Etiquette Basic Salary on offer. Position based in Salt River, Cape Town. Ability to commute/relocate: - Salt River, Western Cape: Reliably...

  • Customer Service Advisor

    54 minutes ago


    Goodwood, South Africa Call Centre Staffing Full time

    An opportunity exists with our client in Goodwood for highly customer-centric consultants to service clients in a financial services call centre. **Requirements**: at least 2 years call centre inbound customer services experience in the financial services sector Experience of delivery and good performance within areas of accountability God communication...


  • Goodwood, South Africa Call Centre Staffing Full time

    An opportunity exists with our client in Goodwood for highly customer-centric consultants to service clients in a financial services call centre. **Requirements**: at least 1 year call centre inbound customer services experience Experience of delivery and good performance within areas of accountability God communication skills. Matric Clear Criminal and...


  • Century City, South Africa MWeb Full time

    **Main Purpose of the Job**: The PSM division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb products. **Job Output** - Achieve sales targets and...

  • Sales Agent

    7 days ago


    Northern Suburbs, South Africa MWeb Full time

    **Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...


  • Houghton Estate, South Africa MSA Solutions Full time

    MSA Outsourcing Solutions is actively hiring highly motivated and talented Call Centre Consultant to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg,...

  • Call Centre Agent

    7 days ago


    Houghton Estate, South Africa MSA Solutions Full time

    MSA Outsourcing Solutions is actively hiring highly motivated and talented Call Centre Agent to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating...