Jobs: it problem and incident manager

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Cloud & Infrastructure Solutions Job grade M5 Core Description This role is for an SDM I&T Incident & Problem Management to manage and maintain I&T service levels on behalf of the customer. The position will be accountable for managing the major incident...

Liberty Group South Africa’s job vacancy, Career and Recruitment Job title : Technical Manager: Incident and Problem Management jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 15, 2024 Quick Recommended LinksJobs by Location Job by industries Purpose Responsible for leading and continuously improving The IT Service Management...

Liberty Group South Africa's job vacancy, Career and RecruitmentJob title : Technical Manager: Incident and Problem Management jobs in GautengJob Location : Gauteng, JohannesburgDeadline : April 15, 2024Quick Recommended LinksJobs by LocationJob by industries PurposeResponsible for leading and continuously improving The IT Service Management capability...

Liberty Group South Africa's job vacancy, Career and RecruitmentJob title : Technical Manager: Incident and Problem Management jobs in GautengJob Location : Gauteng, JohannesburgDeadline : April 15, 2024Quick Recommended LinksJobs by LocationJob by industries PurposeResponsible for leading and continuously improving The IT Service Management capability...

**Job Description**: The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process...

**Job Description**: The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process...

Purpose of the JobAs part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutionsPerform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Purpose of the Job As part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutions Perform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Purpose of the JobAs part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutionsPerform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

**Job ID**:18131**Position Type**:Full-Time**Job Function**:Information Technology**Workplace Type**:Head Office**Division**:TFG Infotec**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: We're looking for an **Incident Manager** to be part of our Service Management team to be responsible for the effective...

Gauteng, JHB - Western Suburbs - Annually Cost To Company (Market related) A well-established business is seeking Problem Management Manager for a 12 month contract position Problem Managers focuses on reducing the reoccurrence of major incidents and the number of recurring incidents by Implementing and delivering standard methodology, problem management...

FunctieomschrijvingThe Problem and Escalation Manager is required to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. This role also integrates with change management, incident management, and configuration management.Key Role Responsibilities:Analysing...

**Requirements**: - Bachelors degree or higher diploma with qualifications in computer science, electrical engineering, telecommunication engineering, information technology and related fields. - Certificates, Licenses, Registrations: ITIL, CCNA, advantageous - Service Management experience - Previous Team Leader skills & experience and Management...

This details all the information about the job posting. - Share this job as a link in your status update to LinkedIn. **Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give...

  Description:   A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights Team within the BP&O Optimisation Department. The Proactive Insights Team main objective is to issue prevention, automation or to reduce...

Job Snapshot **Employee Type**: - Full-Time **Location**: Johannesburg**Job Type**: - Other **Experience**: - Not Specified **Date Posted**: - 7/10/2023 - Why choose Logicalis?- It’s not just IT solutions, It’s IT global know-how Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers...

Clickatell's job vacancy, Career and RecruitmentJob title : Incident Coordinator – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : March 20, 2024Quick Recommended LinksJobs by LocationJob by industries PurposeManages the process to restore normal service operation as quickly as possible to minimize incident impact on business...

**QUALIFICATIONS**: - Minimum relevant tertiary qualification (diploma/degree) - ITIL certified or similar **EXPERIENCE**: - A minimum of 5 years experience in Problem management - Demonstrable customer management / service skills - Previous experience of working in a highly pressured environment - Strong written/verbal English communication skills - An...

**Requisition Details & Talent Acquisition Consultant** - REQ 129926 Keabetswe Modise- Job Family- Information Technology - Career Stream- It Operations - Leadership Pipeline- Manage Self: Operational - FAIS Affected**Job Purpose** - To do incident restoration and driving all incidents logged at the Service Desk down to a manageable level and ensure...

**Key Duties and Responsibilities** - Monitoring an investigating security threat alert daily - Reviews the most recent SIEM alerts to see their relevance and urgency - Carry out triage to ensure that a genuine security incident is occurring - Analyze various logs: individual host, network traffic, firewall and intrusion detection systems to locate and...