Jobs: inbound call centers

FMCG Inbound / Outbound calls Canvassing Computer Literate / Word/Excel Biligual Matric Training provided **Salary**: From R8,500.00 per month Ability to commute/relocate: - Germiston, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Call Center: 1 year (required)

Currently we are searching for a Call Center Agent for Durban, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Manage filing, mailing, correspondence and other management tasks. Provide personalized customer service by responding to the needs of...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

**Job Title: Call Center Agent** **Job Overview**: The Call Center Agent is responsible for delivering exceptional customer service through effective communication, problem-solving, and efficient handling of customer inquiries. The role requires a high level of professionalism, empathy, and the ability to adapt to various customer needs. **Key...

About the Company:Our client is a global leader in Business Process Management (BPM), operating across multiple industry verticals worldwide. With a team of over 41,000 professionals in 16 countries, they provide operational excellence and deep domain expertise to 400+ global clients. This client values its employees, offering role clarity, coaching,...

We are looking for a Call Center Representative to join our team As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Roles /Responsibilities - Manage inbound and outbound customer calls...

Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

_**Job Description **_ - **Responsibilities**:_ - Managing day-to-day activities of Call Centre team. - Weekly meetings with the team. - Compilation of weekly and monthly reports and rosters. - Handle inbound calls from hospitals, Doctors, nurses, phlebotomists, specialists etc. - Answering/replying to client queries. - Maintain good client relations with...

Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all...

**Job description** **CAREERBOX UMLAZI HIRING** I am looking to hire agents for UK CAMPAIGN and AUSTRALIAN CAMPAIGN. **REQUIREMENTS**: - Matric - Call Center Experience and Insurance Experience - Must be Fluent in English, ability to articulate and bubbly personality - Must be energetic and passionate **ESSENTIAL SKILLS**: - Excellent customer service...

Job Specification: Call Center Manager Position Overview: Key Responsibilities: 1. Leadership and Team Management: - Lead, motivate, and develop a team of call center agents, supervisors, and trainers. - Provide ongoing coaching, performance feedback, and training to enhance team members' skills and optimize their performance. - Foster a positive,...

Do you have previous experience as a **Sales agent with in a call center environment?** are you **HIGHLY **fluent in Afrikaans? do you have your own Vehicle? Reside in or around Table view area? Available immediately ? Happy Days **Salary**: R10,000.00 - R18,000.00 per month Application Question(s): - How many years inbound Sales experience do you...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Monitor and improve ordering, telephone handling and other procedures. Develop objectives for the call center’s day-to-day activities. Assume responsibility of budgeting and tracking expenses. Evaluate performance with key metrics...

Responsibilities.. - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to up sell products when they arise - Build sustainable...

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. **Responsibilities** - Responsible for our new call centre in Randburg Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely...

Our Digital Marketing client that specialises in the motor sector is seeking a **Call Center Agent** to join their team in Kloof, Durban. **Salary**: R8 000 per Month **Requirements**: - Matric completed - Excellent written and verbal skills - Prior experience as a Call Center Agent or Customer Service Consultant **Responsibilities**: - Will be calling...

Call center agents needed for fast paced sales company * Must be able to work under pressure* Must be bubbly on the phone* A minimum of 2 years call center experience or experience in a sales environmentSalary:Entry level basic + commission

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective resource...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective...