Jobs: in-service training

**Purpose of the Job**: The purpose of the Customer Services Training Facilitator is to equip the Customer Services Team with the required knowledge and skills to deliver against our customer service experience ambitions. The role aims to develop short To ensure that we optimise our service delivery to our customers and align with our teams, this role the...

**KEY PERFORMANCE AREAS** - **Provide Support to Stakeholders** 1.1. Provide support to internal and external stakeholders by attending to all queries and complaints. 1.2. Communicate and capacitate stakeholders on new developments in the Post School Education and Training Sector. 1.3. Communicate and capacitate the subsector on TETA policies, processes...

Closing Date 2023/03/24 - Reference Number SHO230316-1 - Job Title Customer Services Training Facilitator - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Customer Services Training Facilitator is to equip the Customer Services...

**Experience**: Server Management /support extremely important 5 years of IT support experience in a service delivery team Incident, change and problem management on a service management platform Endpoint configuration management and support Management of hardware and software assets Working within a cloud or hybrid cloud...

Our client has an opportunity available for a Customer Service QA and Training Manager.Requirements: Relevant Diploma, degree or equivalent - essential.Relevant Courses or Certifications in Quality Assurance, Learning & Development, or equivalent experience would be advantageous.3+ years’ experience in customer interfacing within a Customer Service...

The Skills Academy of a leading SA employer has a fantastic opportunity for a Training Officer to join SUMMARY OF RESPONSIBILITIES Compliance and adherence to the Workplace Skills Plan All admin related duties related to training i.e. Feedback in terms of conducted training sessions to Management, printing & preparing of upcoming...

Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling New Employees Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs and priorities based on business...

Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling New Employees Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs and priorities based on business...

**Key Outputs** - Course booking - **The creation and update of courses in CAMPUS and Internet**: - Dealing with Inquiries - Generation of training KPIs - Arrangement and coordination of mentors for internal technical training tasks and data update in Qualification Matrix and Innosoft - Scheduling of local trainers in coordination with trainers’...

**Key Outputs** - Course booking - The creation and update of courses in CAMPUS and Internet - Dealing with Inquiries - Generation of training KPIs - Arrangement and coordination of mentors for internal technical training tasks and data update in Qualification Matrix and Innosoft - Scheduling of local trainers in coordination with trainers’ superiors -...

**Job Requirements**: - Facilitator accreditation & or 2 to 5years facilitation experience - FAIS & or RE5 completed (advantageous) - Meeting the required outcomes of the organisations wrt. sales & service targets - Understanding of debit order collection systems **Skills & Abilities**: 1.Technical - basic computer skills (MS Office). 2....

**PLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION.** **Company Description** We are looking for a Training Administrator to support our training function. You will be responsible for communicating with trainers, participants, TETA and service providers as well as assist with developing the most effective programs. In this role, you should...

**Reference**: SJ 7523 **Consultant**: Sone Johnson **Descriptions**: Creating and managing training plans with customers Reporting on training progress of all customers that is in training Work directly with client to effectively coordinate each training project to completion. Communicate process successes and failures to internal and external...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...

**Trainer, Assessor and Moderator** **Company**: Training Force **Area**: Johannesburg **Position: TRAINER, ASSESSOR & MODERATOR FOR CATHSSETA QUALIFICATIONS** - Matric - Valid License and Own vehicle - Registered Assessor and/or Moderator in the following qualification: - National Certificate Accomodation Services NQF 2 - At least one of the...

**Overview**: Train, facilitate and assess multifunctional teams to operational excellence on plant equipment, systems and processes. All activities, roles and responsibilities are aligned to the world class (manufacturing) philosophy, principles and practices **Qualifications**: - Relevant tertiary qualification in (Engineering, Red Seal, HR TRaining) -...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...

Inherent requirements: - Minimum 5 years’ experience in similar industry - Demonstrated record of achievement in a prior sales position - Proficient in Microsoft Excel, Word and PowerPoint (intermediate level) - Tertiary qualification would be advantageous Preferred requirements: - Prior attendance of formal sales training courses would be...

Customer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

Customer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...