Jobs: ict service desk agent

Western Cape, Helderberg - Monthly Cost To Company (Yes, Market related, Negotiable) Well established company is looking for an IT Service Desk Agent IT Service Desk Agent Location: Helderberg, Cape Town. **Duties**: Experience Requirements: - 1 to 3 years’ Call Centre/ Help Desk/ Support experience within the Information Technology...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...

**Introduction** The main purpose of the role is to resolve IT related issues logged via the Service Desk, remotely and telephonically. **Duties & Responsibilities** - Providing multi-channel one-stop Incident Service Desk Support to customers, covering all ICT contracted services in line with SLAs. - Ensuring that effective Service Desk support of...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home...

Urgently looking for IT Service Desk Agents **Requirements**: Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills **Salary**: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups. - Customer Interaction. User Support: Provide frontline support to end-users, addressing...

**Post: Service Desk Agents X2** **Ref: R262, R263** **One per, One Contract** **Minimum Requirements**: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. **Summary of Duties(but not limited to)**: - Receives and attend to all requests from various...

SERVICE DESK/HELP DESK ANALYST - 1ST LINE BALLITO. OPEN TO ALL RACES. R18K PM. Plus benefits UK Based most trusted provider of ICT Support and infrastructure services to schools and other educational organisations is looking to employ 1st line service desk analysts. The service desk analyst purpose is to support remotely (UK Based clients) the development...

**ROLE PURPOSE** While providing the highest customer service, the service desk agent answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The Service desk agent provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G),...

Are you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success **Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. - Contribute to the process of...

We are seeking a Service Desk Agent to join our team in assisting clients with complex technical IT related issues while maintaining a high level of client satisfaction. - Effective and efficiently log service desk requests. - Assist clients on all levels with complex technical issues with ERP Software, Microsoft productivity Software, Windows Operating...

**Pretoria** **Negotiable from: R909, 000 CTC** Our client is currently seeking an experienced Manager: ICT End-User Support based in Pretoria. The main function of this role is to develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the client to support strategic objectives and...

Our Gauteng-based client is seeking proficient and experienced Desktop Technicians/ Service desk Agents/ Change management admin to join their team. **Job Title**: Desktop Technicians/ Service desk Agents/ Change management admin **Location**: Gauteng, South Africa **Duration**: Full-time **Experience**: 3 to 5 Years of Experience in Desktop...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

Overview: Providing 2nd level German - English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client. To be a successful Service Desk Agent, the individual must be customer and service...

Are you passionate about delivering exceptional customer service and providing technical support? We're seeking a highly motivated and customer-oriented Service Desk Agent to join our dynamic team at iOCO. As a Service Desk Agent, you'll play a crucial role in ensuring the satisfaction of our clients and internal users by providing timely and effective...

Are you passionate about delivering exceptional customer service and providing technical support? We're seeking a highly motivated and customer-oriented Service Desk Agent to join our dynamic team at iOCO. As a Service Desk Agent, you'll play a crucial role in ensuring the satisfaction of our clients and internal users by providing timely and effective...

**Direct Reporting Line**: Head: Student Services **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...