Jobs: government call centres

Experienced Sales Consultants required to start ASAP, We at International Call Group are recruiting **ONLY EXPERIENCED CALL CENTRE AGENTS,** We have a variety of campaigns and will be placed in specific campaigns based on tenure and how well you do in your interview, With campaigns like Vodacom and Rcs the list goes on, Very high earning potential with...

South Africa's largest contact centre is recruiting customer service airline agents to support international customers and provide world class service. Duties & Responsibilities Provide world class service to international customers Desired Experience & Qualification 6 Months to 1 Year Customer service experience/Call centre experience Ability...

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

International Call Group is seeking experienced call centre agents to join our family of high earning individuals with multiple campaigns available and straight shifts Basic salary ranges between R4000-R4500 with uncapped comm with daily, weekly, monthly incentives, we require a minimum of 1 year of call centre experience, growth is imminent withing and its...

Calling **ALL 2023 MATRICULANTS,** We at International Call Group are looking for you, Fresh out of school and looking for employment, why not give us a call, we provide you with full training and an opportunity to join our company with unlimited earning potential, We are a call centre with a difference and our aim is to get you into the working...

**Requirements**: Experience dealing with customers Matric Credit & Criminal clear **MUST HAVE BEEN UNEMPLOYED FOR THE PAST 2 MONTHS** **MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE** **Job Type**: Learnership **Salary**: R4,300.00 per month Application Question(s): - Are you able to work in Bellville and Century City? - Are you able to work...

Our client is looking for sales agents with experience selling short and/or long term insurance within a call centre environment. **Requirements**: - Matric - Credit and criminal clear - Well spoken and excellent ability to communicate effectively. - 2 years call centre sales experience - RE highly advantageous - FAIS requirements based on DOFA date...

We are currently looking for young energetic, go-getter Call Centre Agents to join our inbound customer service and sales Call Centre. **Responsibilities** - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service - Demonstrate teamwork as a valued team player - Assess...

Listening to quality control on outbound calls made. Coaching and motivating staff based on feedback listened to. Generating and analyzing various call centre reports based on call outcomes and service delivery to clients. Updating staff earnings. Updating attendance registers. Assisting with recruitment and staff training. **Requirements**: -...

We are expanding our successful call centre operation in Durban, and creating a new team to deliver outsourced business process services to a range of UK customers in a range of different industries. The growth opportunity is significant and it's an exciting time to join and build your skills with us with the potential for development and progression as the...

Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets...

Job Description Dear Future, Call Centre Agent Role Purpose: Telephonic communication with client base to provide accurate product information in line with standards protocols. Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...

Job Description Dear Future, Call Centre Agent To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...

**Job Advert: Call Centre Manager with 2 Years of Experience** Are you an experienced and dynamic Call Centre Manager with a proven track record of success? We are currently seeking a highly motivated individual to lead our call centre team as a Call Centre Manager. **Responsibilities**: - Manage and oversee the daily operations of the call centre,...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

Are you looking for a call centre role? We are expanding and are looking for call centre agents who can join our international contact centre based in Salt River. Please note that the minimum requirement is: - Matric or equivalent - Excellent customer service skills - Excellent communication skills - Fluent in french (advantageous) - 6 months + Call Centre...

**Job Number** - 69104 **Job Type** - Permanent **Job Title** - Centre Agent Call Centre **Computer Skills** - Microsoft **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the documents system correctly...

Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service -...