Jobs: cx improvement expert

**Job Classification** - Job Family- Marketing, Communication and Research- Career Stream- Market Research and Customer Insights- Leadership Pipeline- Manage Self: Professional (MSP)- FAIS Affected**Job Purpose** - Design customer and end-user-centred experiences for all relevant products, services and channels, to deliver value to our customers and...

**Job Requisition Details** - REQ#127971- - Hybrid- Location: Johannesburg, Gauteng- Closing Date: 18 August 2023- Talent Acquisition: Bongiwe Mchunu- Job Family- Information Technology - Career Stream- IT Application Development- Leadership Pipeline- Manager of Self**Job Purpose** - To manage (end to end) the strategy; planning; organising; negotiating;...

CX Associate Are you ready to take the next step in your career? What you will be doing; The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. 1. Training Delivers induction, product, systems, and customer experience training to agents...

**Are you ready to take the next step in your career?** What you will be doing; The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences. - 1. Training - Delivers induction, product, systems, and customer experience training to agents - Deliver...

**Join Our Tribe** Are you passionate about leveraging data to drive results and enhance customer interactions? Are you skilled in managing dialler systems and optimising data & dialler performance? If so, we have an exciting opportunity for you Join our dynamic and fast-paced team as a Data and Dialler Professional in the **CX Interglobal Group** of...

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a Senior Program Manager, Customer Experience (CX) to join our South Africa Customer Service team. The Senior Program Manager, CX will be responsible for defining and...

Job Title: AI Expert **Responsibilities**: - Develop and implement cutting-edge artificial intelligence algorithms, models, and systems to address complex business problems. - Collaborate with cross-functional teams to identify AI opportunities, design solutions, and integrate AI technology into existing systems. - Conduct research on emerging AI trends...

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, we are looking for a CS Specialist, Customer Experience (CX) to join our South Africa Customer Service team, who will play a key supporting role in the delivery of our CX roadmap.The CS...

Client Experience Specialist (Journey Design / Voice of Client / Finance) - Stellenbosch **Reference Number**: KMJA01 **Responsibilities**: The job holder would be required to operate within the rules of the following regulatory and industry bodies: Advertising Standards Authority, South African Reserve Bank (SARB), Financial Services Board (FSB), Banking...

10+ years of professional non-internship marketing experience - Experience managing teams - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience driving direction and alignment with cross-functional teams Amazon is guided by four principles: customer...

**Role Profile and Person Specification** **Primary Objectives and**: The QA Manager is responsible for setting quality standards, policies, and procedures that ensure customer service excellence. Their role involves making critical decisions on the implementation of quality monitoring tools, training programs, and improvement initiatives. They also oversee...

**TOMO - The World Finest Luxury Water Bottle** Founded in 2020, TOMO has established itself as a leading luxury drinkware brand, which is focused on impeccable craftsmanship and outstanding design. **Calling all Shopify Experts \uD83C\uDF1F** **Here’s what you’ll get to do**: - Work alongside brilliant marketers with a proven track record of success...

**Overview**:The Workforce Director plays a pivotal role in overseeing the strategic direction, planning and execution of workforce management initiatives. Responsible for optimizing staffing levels, forecasting resource requirements, and implementing strategies to maximize operational efficiency and employee productivity. The Workforce Director collaborates...

Vodafone Global Enterprise’s job vacancy, Career and Recruitment Job title : Group Manager AI & Automation – Midrand jobs in Gauteng Job Location : Gauteng, Deadline : March 22, 2024 Quick Recommended LinksJobs by Location Job by industries Role Purpose/Business Unit: To define and execute the Chatbot, AI and Automation strategy for the 8 Vodacom...

Our client is seeking a **Zoho CRM Expert** to join their team, based in Johannesburg. Qualified applicant based in South Africa to provide Zoho CRM expertise to an exciting Swiss Digital Marketing Agency. Option to work part-time or full-time. Minimum Requirements: - Bachelor’s Degree in Business or at least 2 years' of relevant work experience -...

Zoho CRM Expert - **German Fluent - **Remote position Our Client is looking for a **Zoho CRM Expert **that has the discipline to work **Remotely **for a Swiss Asset Management Company. **Requirements**: - Bachelor’s degree in business or at least 2 years of relevant work experience - Extensive knowledge of Zoho CRM (architecture) - Extensive knowledge...

**Role Profile and Person Specification** **Purpose of the Role** CXI are seeking a highly skilled and experienced MI Lead to join our team. The MI Lead will be responsible for overseeing the management and analysis of data and information within the business, providing valuable insights and recommendations to support strategic decision-making and business...

Datafin Recruitment’s job vacancy, Career and Recruitment Job title : Zoho CRM Expert (Remote) jobs in Western Cape Job Location : Western Cape, Butterworth Deadline : March 29, 2024 Quick Recommended LinksJobs by Location Job by industries DUTIES: Challenge and improve existing concept and set-up of Zoho CRM. Design and set up automations and workflows...

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

Experience : 10-15 years Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman - and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on...