Jobs: customer services lead

  • Customer Services Team Lead

    Found in: Talent ZA C2 - 2 days ago


    Cape Town, South Africa O'Brien Recruitment Full time

    We are seeking a dynamic Customer Service Team Leaders to join our team and make a significant impact In this role, you will manage team performance, excel in managing KPIs, ensure service level excellence, oversee tenured agents, address behavioral challenges, and maintain accurate documentation.Responsibilities:You will be shifted from Monday - Sunday...

  • Customer Service Lead

    Found in: Talent ZA C2 - 4 days ago


    Midrand, South Africa People Dimension Full time

    Duties & ResponsibilitiesHandle walk in customer escalationServe as an intermediary between the customer service team and repair techniciansDesired Experience & QualificationWorking experience in the service industryTechnical background (Advantageous)IT qualification (Advantageous)Package & RemunerationR 10 000 pm

  • Customer Service Agent – Financial Services

    Found in: Talent ZA C2 - 4 days ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionEngaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership...

  • Customer Service Agent

    Found in: Talent ZA C2 - 4 days ago


    Durban, South Africa WNS Global Services Full time

    Job Description·         Identify and understand customer needs to consistently provide a high quality service.·         Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.·         Escalate any queries or complaints to the appropriate...

  • Customer Service Team Manager – Financial Services

    Found in: Talent ZA C2 - 4 days ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionManage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory requirements.Key Responsibilities Areas•    Manage, coordinate and track the...

  • Customer Service Advisor

    Found in: Talent ZA C2 - 4 days ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionCSR Responsibilities Receive incoming calls from customers who have a policy related question Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when responding to customer requestsMaintain professional etiquette and provide exceptional...

  • Insurance Customer Service Agent

    Found in: Talent ZA C2 - 2 days ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesAssess customer situations to provide quotes, policy inquiries and changes, billing questions, and technical support.Review and resolve policy cancellations, reinstatements, and service-related complaints.Act as expert for multiple online billing systems and agency portal website to provide proactive...

  • Customer Service Manager

    Found in: Talent ZA C2 - 6 days ago


    Johannesburg, South Africa Kimberly-Clark Full time

    Description Job Title: Customer Services Manager About Us: At Kimberly-Clark, we pride ourselves on delivering exceptional service to our customers. As a leading player in the FMCG industry, we are committed to providing timely and efficient support to ensure customer satisfaction and loyalty. About You: Are you a dynamic leader with a passion...

  • Customer Services and Sales Operations Learnership

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa Tenacity Financial Services Full time

    Tenacity Financial Services’s job vacancy, Career and Recruitment Job title : Customer Services and Sales Operations Learnership jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : March 29, 2024 Quick Recommended LinksJobs by Location Job by industries Call Centre Learners will be required to: Attend the required training...

  • Call Centre Agent

    Found in: Talent ZA C2 - 2 days ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                           ...

  • Call Centre Agent

    Found in: Talent ZA C2 - 4 days ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionKey Responsibilities AreasMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                         ...

  • Customer Services and Sales Operations Learnership

    Found in: beBee jobs ZA - 4 days ago


    Cape Town, Western Cape, South Africa Tenacity Financial Services Full time

    Tenacity Financial Services's job vacancy, Career and RecruitmentJob title : Customer Services and Sales Operations Learnership jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : March 29, 2024Quick Recommended LinksJobs by LocationJob by industries Call Centre Learners will be required to:Attend the required training interventions and...

  • Customer Services Specialist

    Found in: Talent ZA C2 - 1 week ago


    Sandton, South Africa Coloplast Full time

    Customer Services Specialist The Customer Services Specialist is responsible for ensuring completeness and accuracy of processed sales orders by CPBC, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all quotations submitted and ensure timeously completion,...

  • Customer Service Consultant

    Found in: Talent ZA C2 - 4 days ago


    Johannesburg, South Africa Vontier Full time

    JOB DESCRIPTION JOB TITLE: CUSTOMER SERVICE CONSULTANT DEPARTMENT: CENTRE OF EXCELLENCE: CUSTOMER SERVICE REPORTING TO : CUSTOMER SERVICE MANAGER LOCATION: JOHANNESBURG SOUTH AFRICA ADDITIONAL INFO: PURPOSE OF POSITION The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and...

  • Customer Service Agent

    Found in: Whatjobs ZA C2 - 4 days ago


    Western Cape, South Africa Labourtek Pty Ltd Full time

    An exceptional opportunity awaits a customer service orientated sales professional at a manufacturing company in Cape Town LabourTek is seeking a vibrant and dedicated Customer Service Agent with UK-based call centre experience (both inbound and outbound). This manufacturer pride in delivering excellence in every aspect of operations. As a leading player in...

  • Customer Service Agent

    Found in: Whatjobs ZA C2 - 4 days ago


    Cape Town Southern Suburbs, South Africa Labourtek Pty Ltd Full time

    An exceptional opportunity awaits a customer service orientated sales professional at a manufacturing company in Cape Town LabourTek is seeking a vibrant and dedicated Customer Service Agent with UK-based call centre experience (both inbound and outbound). This manufacturer pride in delivering excellence in every aspect of operations. As a leading player in...

  • Customer Services Specialist

    Found in: beBee jobs ZA - 5 days ago


    Sandton, South Africa Coloplast AS Full time

    Customer Services SpecialistThe Customer Services Specialist is responsible for ensuring completeness and accuracy of processed sales orders by CPBC, issuing return authorizations, answering questions on products and/or services, and forwarding sales leads to the appropriate salesperson. Deals with all quotations submitted and ensure timeously completion,...

  • Customer Service Consultant

    Found in: beBee S ZA - 6 days ago


    Western Cape, Cape Town, South Africa Metrofile Full time

    Metrofile’s job vacancy, Career and Recruitment Job title : Customer Service Consultant jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 18, 2024 Quick Recommended LinksJobs by Location Job by industries Job Advert Summary     Maintains excellent customer relationships through effective service delivery; to assist Account...

  • Customer Service Representative

    Found in: Talent ZA 2A C2 - 6 days ago


    Pinetown, South Africa Stratogo Full time

    Purpose of the Role: :A liaison between a customer and the relevant internal departments within the company efficiently to customer orders and queries in order to maintain high levels of customer satisfactionPosition: Customer Sales RepresentativeRoles & Responsibilities:Managing incoming calls and customer service enquiriesCapture Customer orders and...

  • Customer Service Representative

    Found in: Whatjobs ZA C2 - 6 days ago


    Pinetown, South Africa Stratogo Full time

    Purpose of the Role: :A liaison between a customer and the relevant internal departments within the company efficiently to customer orders and queries in order to maintain high levels of customer satisfactionPosition : Customer Sales RepresentativeRoles & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer orders...