Jobs: contact centre coach

**Responsibilities**: - Brilliant communication skills - Excellent coaching and mentoring skills - Energetic, vibrant and bubbly personality - Coaches the team in order to ensure quality of delivery meets the appropriate standard - Measures and manages the team to ensure out-of-line situations are immediately addressed - Communicates information in a...

**_Synergy Contact Centre is hiring_** **_If you are interested in starting a career, we want you_** We are currently recruiting sales, customer service and collection agents. **_Requirements: _** - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International collections or customer service experience_ - International energy/water...

_**Synergy Contact Centre is hiring**_ - **If you are interested in starting a career, we want you**_ We are currently recruiting experienced nightshift customer services advisors - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International customer service experience_ - **Package**:_ - R5250 Basic Salary + R1000...

Synergy Contact centre is seeking agents with who has a minimum of 1 year contact centre experience in the below divisions: International(USA/UK) Customer Service Experience is a must - Gas &Electric Experts - Debt Collections - Worked in Retail Campaigns within the Call Centre. We offer: - R5250 Basic Salary - Tenured Attandance Bonus up to R1500.00 -...

Claims Clerk in call centre of Short Term Insurance Administrator neededResponsibilitiesMust be able to effectively deal with claims in a high pace environment. Contact centre between brokers and the Insurer but deals with all functions.QualificationsMust have Matric - not negotiablePrevious short term Insurance claims experienceGood telephone skills and...

Claims Clerk in call centre of Short Term Insurance Administrator neededResponsibilitiesMust be able to effectively deal with claims in a high pace environment. Contact centre between brokers and the Insurer but deals with all functions.QualificationsMust have Matric - not negotiablePrevious short term Insurance claims experienceGood telephone skills and...

Claims Clerk in call centre of Short Term Insurance Administrator needed Responsibilities Must be able to effectively deal with claims in a high pace environment. Contact centre between brokers and the Insurer but deals with all functions. Qualifications Must have Matric - not negotiable Previous short term Insurance claims experience Good telephone skills...

Job Posted: 22-Jan-2024 - Location: Cape Town Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible...

Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope &...

_Opinex Contact Centre_ is a growing company based in Chatsworth, Durban **Responsibilities**: - Coordinate with Call Centre Manager and Human Resources to support all training and on-boarding activities (Recruitment, coaching, upskilling and record keeping) - Deliver new hire training and other departmental training programs - Assess training needs...

**Main job purpose** - Responsible for overseeing the day-to-day operations of the Contact Centre. Develop new processes and systems to improve efficiency and quality control within the Contact Centre Operations. **Main Objective** - Providing leadership and management to staff members within the relevant teams, in the Contact Centre to ensure that goals...

**Job Purpose**: **Job Objectives**: - Inspires, leads, engages, coaches, develops and motivates a team of team leaders in supporting the delivery of the best service to our client’s - Develop and implement operating plans in line with sales strategies, policies and procedures - Ensure compliance with service policies, procedures, and operating plans -...

RedCat Recruitment is seeking a suitably qualified and experienced **CALL CENTRE SALES COACH **for a large concern. Position based in **Johannesburg.** Grade 12. Preferably multilingual (Zulu, English, Afrikaans). Regulatory Examination Certificate 5 (RE5). Qualification in Short Term Insurance (Personal Lines). Coaching and / or Mentoring Qualification...

RedCat Recruitment is seeking a suitably qualified and experienced **CALL CENTRE SALES COACH **for a large concern. Position based in **Johannesburg.** Grade 12. Preferably multilingual (Zulu, English, Afrikaans). Regulatory Examination Certificate 5 (RE5). Qualification in Short Term Insurance (Personal Lines). Coaching and / or Mentoring Qualification...

Requirements: Grade 12A Diploma/Certificate in Supervisory Management Diploma/CertificateKnowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive)4 years overall experience required for the role2 years of the overall experience should be as a second in charge (2IC) to a Team LeaderResponsibilities: Ensure...

An exciting opportunity within Energy at Work Projects is now available We are in search of a **Contact Centre Manager - Client Services**; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced...

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**Job Objectives**: - Review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of clients, the organization or the industry. - Ensures that training materials and programs are current, accurate, and effective. - Maintain knowledge of new methods and techniques for...

Closing Date 2023/05/16 - Reference Number SHO230511-5 - Job Title Contact Centre Agent - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job Ever consider a joining the Customer Contact Centre at Shoprite? As our customers are at the core of our...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...