Jobs: call centre ara

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

The company is a Call Centre Operation that operates from Fourways in Johannesburg. The position will be to work with the Operations Manager to manage and optimise the campaigns run in the call centre. This will entail all aspects of managing campaigns from start to finish and will include manage the leads, optimising dialing and productivity, management...

Universal Call Centre is looking for sales driven agents with minimum 6 month outbound UK sales experience, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an an...

Universal Call Centre is looking for sales driven agents with **minimum 6 month outbound UK sales experience**, preferably life insurance or funeral cover. Agents are required to have a basic understanding of life insurance and a will, agents need to have contactable references. Fluent English, tests will be given. Must have reliable transport. This is an...

A position has become available for an experienced Call Centre Agent. **Job Requirements**: - 1 Year call centre experience - 1 year Sales experience - Vici - dial experience would be an added advantage - Good Communication skills - Good telephone etiquette - Target Driven - Ability to close sales - Confident **We offer**: - Basic Salary + uncapped...

An opportunity has become available for a vibrant, energetic Call Centre Dialer Manager. - 1 year call centre experience required. - 1 year vici-dial experience required. - Good Communication skills - Good Telephone Etiquette Basic Salary on offer. Position based in Salt River, Cape Town. Ability to commute/relocate: - Salt River, Western Cape: Reliably...

South Africa's largest contact centre is recruiting customer service airline agents to support international customers and provide world class service. Duties & Responsibilities Provide world class service to international customers Desired Experience & Qualification 1 Year Retail experience/Call centre experience Ability to work rotational...

**JOB PURPOSE**: **KEY PERFORMANCE AREAS**: - Provide a call center service in accordance with the Compliance Contact Centre manual and standards - Administer the compliance query process in accordance with the set procedures - Respond to general compliance, registration and reporting related queries - Develop an understanding of various regulated...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

We are looking for a Call Centre Supervisor to oversee and manage our National Operations Call Centre. This position requires a highly organized and detail-oriented individual who can effectively manage staff, ensure compliance with company policies and procedures, and ensure the efficient running of a Call Centre **Job Requirements** - Grade 12 and...

Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services Experience in a BPO or, 12 months Call Centre Customer Services Experience in a local Call...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

Are you looking for a call centre role? We are expanding and are looking for call centre agents who can join our international contact centre based in Salt River. Please note that the minimum requirement is: - Matric or equivalent - Excellent customer service skills - Excellent communication skills - Fluent in french (advantageous) - 6 months + Call Centre...

Are you looking for a call centre role? We are expanding and are looking for call centre agents who can join our international contact centre based in Salt River. Please note that the minimum requirement is: - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience - Ability to work...

Are you looking for a call centre role? We are expanding and are looking for call centre agents who can join our international contact centre based in Salt River. Please note that the minimum requirement is: - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience - Ability to work...

Job Title: Call Center Trainer **Job Summary**: The call centre trainer is responsible for designing, developing, and delivering training programs for call centre representatives to ensure they have the necessary skills and knowledge to provide excellent customer service. **Responsibilities**: - Develop and conduct training programs for new and existing...

MAIN PURPOSE OF ROLE: - To lead, manage and ensure the effective and efficient operation of the branch in terms of the implementation of divisional strategy, ensuring that we connect to the right people at the right time, in a cost-effective manner - Management and development of staff according to Company and individual requirements - Leading and managing...

**DUTIES AND RESPONSIBILITIES**: - Oversee the day-to-day operations of the call centre, ensuring smooth functioning and adherence to standards - Monitor call queues, call volume, and service level targets to achieve performance goals - Handle escalated customer inquiries or complaints, ensuring prompt and satisfactory resolutions - Maintain a comprehensive...

_We are looking for a Call Centre Manager to lead our call centre/contact centre team and promote our existing and upcoming fintech products. The Call Centre Manager shall report to our Rosebank, Johannesburg offices._ Deliverables - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the...

Looking for an experienced Call Centre Consultant with a minimum of 5 year back ground experience in Call Centre liaison and Travel and Tourism experience. Someone who has working in the travel industry. Ability to commute/relocate: - Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - call centre:...