Jobs for call center at Johannesburg, Gauteng

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Monitor and improve ordering, telephone handling and other procedures. Develop objectives for the call center’s day-to-day activities. Assume responsibility of budgeting and tracking expenses. Evaluate performance with key metrics...

**Job Title: Call Center Agent** **Job Overview**: The Call Center Agent is responsible for delivering exceptional customer service through effective communication, problem-solving, and efficient handling of customer inquiries. The role requires a high level of professionalism, empathy, and the ability to adapt to various customer needs. **Key...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Manage and update customer...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

**Responsibilities**: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and...

Exciting Opportunity for Young Professionals at XACT (a subsidiary of Evamattics Group) Are you looking to embark on a rewarding career journey with a company that values innovation, growth, and collaboration? If so, then XACT has the perfect opportunity for you XACT is a dynamic spin-off business dedicated to providing personalised financial services...

**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

Responsibilities.. - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to up sell products when they arise - Build sustainable...

_We are looking for a Call Centre Manager to lead our call centre/contact centre team and promote our existing and upcoming fintech products. The Call Centre Manager shall report to our Rosebank, Johannesburg offices._ Deliverables - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to maximize the...

Matric Certificate. Minimum of six months experience as a call center agent. Well spoken. **Job Types**: Full-time, Permanent **Experience**: - call center agent: 1 year (preferred) Application Deadline: 2023/07/18

**Job Title: Call Center Manager** In the finance sector Job Purpose: The Contact Center Manager is responsible for ensuring the Contact Center meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Center operations, manages the performance of staff, and maintains client relationships. Minimum...

**Requirements**: - Matric OR Grade 11 Term 4 report - Sufficient computer knowledge - Well Spoken - Good Communication skills - 3 to 6 months’ outbound sales experience. - Contributing to and driving sales by effectively calling clients. - Achieving sales targets and converting outbound leads. - Ensuring your product knowledge is passed on to clients. -...

**Job description** **CALL CENTRE MANAGER** **Who are we** We are a credit repair company, we help South Africans clear their credit records, get out of debt review and enjoy lower installments on their debt repayments. We also assist our clients in Blacklisting removal, Debt review removal and Debt mediation. **Responsibilities** - Oversee and manage...

We are currently seeking two Call center agents to join our clients customer service team. Key responsibilities - Providing excellent customer service to all members of the public. - Administration tasks including recording all relevant information, ensuring integrity of information entered to our client’s systems. - Receiving incoming calls in a...

Providing customers with product or service information. - Handling customer complaints or issues. - Documenting all call information according to standard procedures. - Processing orders, forms, and requests from customers. - Meeting personal/team sales targets and call handling quotas. - Handling changes in policies or renewals. - Working with the...

We are seeking energetic and reliable professionals to join our team as Responsible for answering incoming customer calls, utilizing company. Policies to solve customer issues and directing calls to the managerial. Team when necessary. Our Call Center Personnel are often the first Point of contact for customers’ product issues, so we are interested...

We are looking for a dynamic call centre agent to join our debt collections team **immediately**. **MUST** have call centre experience; Should have active outgoing call experience ; Debt collection experience will be advantageous; Excalibur experience will be advantageous; and Should preferably have an understanding of the National Credit Act and...

Looking for a job to challenge your excellent customer service skills? Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client Our team of expert trainers look forward to teaching you all...

We are searching for polite call center representatives to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services... No Experience Require - A training is Conducted Key Roles / Responsibilities - Answering or making calls to...