Deputy Store Manager

4 months ago

Cape Town, South Africa MONSOON Full time

Hours / Duration:

40

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer.

With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.

We are looking for an experienced Deputy Store Manager to join our Strand Accessorize store.

We are looking for a Deputy Store Manager who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPI’s.

In this role you will:

Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations
Support the Store Manager in operational administration and ensure communication is completed on time.
Provide support to other local branches as and when required.
Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
Be flexible to be able to work variable days and hours across the week.

What we are looking for in our Deputy Store Managers

Experience of managing a team
An individual who demonstrates, passion, drive, resilience, and a can-do approach
Decision making ability and a sense of ownership to take responsibility
Has a proven examples of delivering excellence in customer service both personally and through their team
Confident to take ownership with a sense of responsibility.
Communicates openly and effectively
Demonstrates planning and organisational skills.

Joining us your benefits would include

A competitive salary Exciting bonus scheme We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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