Digitalization Manager – Products and Services

4 weeks ago

Kempton Park, South Africa Profession Hub Full time

Aim of the position:

The Digitalization Manager - Products and Services will focus on the digitalization of the Group's Products and Services business units.

  • This role will drive the digital delivery of the standardized equipment and create a digital interface between customers and service and spare
    parts business to enable a modern and effective interaction between TAKRAF and our
    customers.
  • As a strategic link, this role will also act as Demand Manager and work closely with the Product Business Line Managers and IT Application Specialists to develop the necessary IT solutions and support internal process changes within the Group.

Tasks:

  • Develop and implement a digitalization strategy for the global product lines and the Group service and spare parts business, ensuring alignment with business goals and driving success across the lifecycle.
  • Independent project management of digital transformation projects in cooperation with the Product Business Line Managers from strategy to go-live, incl. post-go-live analysis and refinement.
  • Analyzing the customer journey and internal processes and identifying pain points to derive potential improvements for the customer experience.
  • Development and implementation of improved processes in collaboration with cross-functional and cross-divisional teams, including support for effective project communication, management of responsibilities and team alignment towards a common goal.
  • Oversee the product development process and work closely with the engineering team to ensure timely and high-quality product delivery, including tracking product success after golive.
  • As part of the global S/4 HANA transformation, drive the implementation of all engineering activities related to products, spare parts, and aftermarket services.
  • Coordination with the subsidiaries regarding the global requirements for the strategic digitalization roadmap.
  • Continuous market monitoring and evaluation of new technologies to further develop and improve competitiveness.
  • Driving ongoing optimization measures to maintain and improve effectiveness and efficiency in the  service and spare parts business.
  • Project management
    • Independent handling of projects of low to medium complexity or project size in accordance with contractual obligations and the specifications of the Group.
    • Is responsible for the economic, qualitative, and time-related results of the assigned projects.
  • Regular reporting to IT management on progress, costs, deviations from scope, project risks and necessary corrective actions.
  • Coordinating all activities with the relevant stakeholders.
  • Compliance with contractual obligations and Group specifications.
  • Taking on other tasks and activities that are necessary for business operations.

Requirements:

  • Experienced digital product or spare parts manager with product digitalization experience who is ready to lead the digital transformation process for products and services of the group.
  • University degree in business administration, engineering, computer science, information systems or comparable.
  • 5+ years of experience in a comparable field of activity, preferably in the field of mechanical and plant engineering.
  • Passion for building great products to solve customer and business challenges or needs.
  • Demonstrated experience in spare parts business and spare parts management in a global environment, preferably in the mining or machinery industry.
  • In-depth knowledge and practical experience in project and change management - Experience with PRINCE2/PMBoK/SCRUM/Agile.
  • Sound knowledge of process design and optimization as well as experience in the introduction of tools and new processes in companies.
  • Experience with SQL queries and with back-end and front-end programming languages such as Java, HTML, CSS.
  • Excellent knowledge of SAP or other ERP systems, ideally with experience in customization and integration of modules and external applications.
  • Dynamic, agile and proactive way of working with a hands-on mentality.
  • Strong analytical and problem-solving skills.
  • Self-reliance, self-organization with good time management.
  • Ability to work in an international team and high intercultural competence.
  • Strong communication, consulting, and presentation skills to work effectively with interdisciplinary teams at all levels of the global organization.
  • Flexibility and availability to accommodate daily working hours to interact with colleagues from remote offices in the range +/- 9 hours difference in time zones, when necessary.
  • Integrity and confidentiality.
  • Ability to work under pressure, assertiveness, negotiating skills.
  • High customer orientation (internal / external).
  • Ability to coordinate internal and external stakeholders.
  • Business fluent in German and English – Spanish and Portuguese are very beneficial.

  • Digitalization Manager – Products and Services

    4 weeks ago

    Kempton Park, South Africa Jobted ZA C2 Full time

    Aim of the position: The Digitalization Manager - Products and Services will focus on the digitalization of the Group's Products and Services business units. - This role will drive the digital delivery of the standardized equipment and create a digital interface between customers and service and spare parts business to enable a modern and effective...

  • Digitalization Manager

    4 weeks ago

    Kempton Park, Gauteng, South Africa Profession Hub Full time

    Job SummaryThe Digitalization Manager - Products and Services will be responsible for driving the digital transformation of the Group's Products and Services business units. This role will focus on developing and implementing a digitalization strategy for the global product lines and the Group service and spare parts business.Key ResponsibilitiesDevelop and...

  • Digitalization Manager – Products and Services

    4 weeks ago

    Kempton Park, South Africa Profession Hub Full time

    Aim of the position: The Digitalization Manager - Products and Services will focus on the digitalization of the Group's Products and Services business units.This role will drive the digital delivery of the standardized equipment and create a digital interface between customers and service and spareparts business to enable a modern and effective interaction...

  • Digitalization Manager – Products and Services

    4 weeks ago

    Kempton Park, South Africa Profession Hub Full time

    Aim of the position: The Digitalization Manager - Products and Services will focus on the digitalization of the Group's Products and Services business units. This role will drive the digital delivery of the standardized equipment and create a digital interface between customers and service and spareparts business to enable a modern and effective...

  • Digitalization Leader for Products and Services

    2 weeks ago

    Kempton Park, Gauteng, South Africa Profession Hub Full time

    Role OverviewWe are seeking an experienced Digitalization Manager - Products and Services to lead our digital transformation process. The ideal candidate will have a strong background in product or spare parts management, with experience in driving digitalization initiatives.Key ResponsibilitiesDigital Strategy Development: Develop and implement a global...

  • Digitalization Specialist for Products and Services

    5 days ago

    Kempton Park, Gauteng, South Africa Profession Hub Full time

    About the RoleWe are seeking a highly skilled Digitalization Specialist to join our team at Profession Hub. As a key member of our organization, you will be responsible for driving the digital transformation of our products and services.

  • Digital Transformation Specialist for Products and Services

    3 weeks ago

    Kempton Park, Gauteng, South Africa Profession Hub Full time

    Job Summary:The Digital Transformation Specialist for Products and Services will focus on the digitalization of the Group's Products and Services business units, driving standardization and modernizing customer interactions.Main Responsibilities:Develop and implement a digitalization strategy for global product lines and the Group service and spare parts...

  • Digital Transformation Expert

    1 day ago

    Kempton Park, Gauteng, South Africa Profession Hub Full time

    About the RoleWe are seeking a skilled Digital Transformation Expert to lead our product and service development efforts. As a key member of our team, you will drive the digitalization of our products and services, ensuring seamless integration with our customers and stakeholders.

  • Manager: Digital Solutions

    6 months ago

    Kempton Park, South Africa FlySafair Full time

    Gauteng, Kempton Park Safair Operations, operating as FlySafair has a vacancy for a **Manager: Digital Solutions **at our head office **Bonaero** **Park.** The successful applicant will report to the **Executive Manager IT & Innovation.** **RESPONSIBILITIES**: - Develop and maintain strong relationships with key stakeholders and vendors; - Manage...

  • IT Administrator and Digital Marketing

    6 months ago

    Kempton Park, South Africa Lisacars Pty Ltd Full time

    **IT Administrator and Digital Marketing** The position is for a dynamic person that will be able to manage our digital marketing efforts and the IT services of our company **Main Duties and Responsibilities** - Deliver services and support to our staff - Solve complex end-user related Incidents. - Ensure Service Delivery within our criteria, to resolve...

  • Production Planning Assistant

    6 months ago

    Kempton Park, South Africa Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Marketing Specialist

    3 weeks ago

    Kempton Park, Gauteng, South Africa Browns The Diamond Store Full time

    Key Responsibilities:• Develop and execute marketing strategies to drive product adoption• Collaborate with cross-functional teams to launch new products• Analyze market trends and consumer behavior to inform marketing decisionsRequirements:• 3+ years of experience in product marketing• Strong understanding of digital marketing channels•...

  • Specialist: Digital Direct and Ota

    5 months ago

    Kempton Park, South Africa SAA Careers Full time

    **Job Purpose**: This role will lead the digital marketing, e-commerce, online travel agents and partners. It is responsible for all digital marketing strategies, platforms and operations. The central goal is to help growth the brand’s influence on the e-commerce platforms by promoting services, increasing traffic and conversions. This roles also evaluates...

  • Fleet Services Manager

    5 months ago

    Kempton Park, South Africa GOBA MULTY SERVICES Full time

    To manage and supply a comprehensive one stop Fleet management service within the fleet industries best practice norms **Minimum Requirements** - B Degree in Transport Management Related Minimum Experience. - 8 Years fleet related experience **Skills and Competencies** Behavioural - Strategic thinking: Results based management and reporting Leadership -...

  • Production 2nd Shift Supervisor

    3 months ago

    Kempton Park, South Africa Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Production Manager

    5 months ago

    Kempton Park, South Africa AVI Limited Full time

    **AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. **NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world class manufacturing facilities in...

  • Mechanical Production Manager

    2 weeks ago

    Kempton Park, South Africa Bridgena Barnard & Associates Full time

    Gauteng Isando - Manager - Production / Mechanical engineering needed for a Packaging departmentGrade 123 year qualification in Mechanical engineering or related5 years Production management with a focus on mechanical, electrical and hydraulic essManagement exp - People Quality etcToolroom expertiseEnsure industry compliance - ISO, OHS and GMPServicing...

  • Production Manager

    5 months ago

    Kempton Park, South Africa Frank Consult Full time

    Join a leading company in the manufacturing industry as a Production Manager! This role, based in Chloorkop, Midrand, offers a chance to oversee end-to-end manufacturing processes and ensure top-quality standards are met. **Key Objectives**: - Plan and oversee manufacturing processes efficiently. - Maintain high-quality standards and ensure regulatory...

  • Internet Cafe Service Manager

    4 weeks ago

    Norkem Park, South Africa Berry Cafe and Games Full time

    As an Internet Cafe Service Manager at Berry Cafe, you will provide essential customer support, assisting clients with digital services, recreational gaming, and various business support functions. Your role will be instrumental in maintaining a welcoming, accessible, and functional environment for all patrons. **Duties and Responsibilities**: - Assist...

  • Production Manager

    3 weeks ago

    Kempton Park, South Africa Jobted ZA C2 Full time

    Our client, a highly successful and respected manufacturing company, is seeking an experienced Production Manager to oversee their production operations. If you are trade-tested in Mechanical, Electrical, or Millwright disciplines and have experience in batch manufacturing, particularly in the glass or plastic industry, we would love to hear from you. Why...