Forecasting and Scheduling Analyst
2 months ago
Red Ember Recruitment is looking for a Forecasting and Scheduling Analyst, in Cape Town, working as part of our Client’s Performance Team, and dedicated to a specific campaign, you will undertake resource planning activities across the long-, medium-, and short-term time frame. You will be responsible too ensure the creation of accurate plans, and the optimal use of resources, to deliver sales, financial, and service level targets.
Resource planning activities:
Produce, and continually refine, business level capacity plans that reflect the campaigns latest sales plans, operating model strategy, productivity aspirations, and target service standards.
These will be prepared through regular interaction with the campaigns Management Team, utilising available Finance and Marketing inputs, and through tracking historical actuals.
These plans should ensure that performance standards are achieved all year round, with any risks being escalated, and mitigating actions proposed.
Run scenario planning, and make resourcing recommendations, that drive the most value out of the inhouse and the clients operation.
Create demand forecasts, for all customer interaction channels, at a weekly, daily, and interval level (where required).
Produce optimal shift patterns, to ensure the best possible coverage is delivered, while adhering to any relevant employment legislation and considering colleague work-life balance
Work with the Operational teams to ensure that ‘out of office’ shrinkage (e.g holidays) and ‘in office’ shrinkage (e.g. breaks, briefings) are effectively planned in line with demand profiles.
Monitor, and drive, real-time performance (within the clients Company) ensuring that the right people, are in the right place, at the right time to maximise productivity.
Work in close collaboration with the campaigns real-time team, to deliver a ‘one team approach’, and to drive the right performance outcomes across multiple work types and customer groups.
Requirements
Previous experience of similar WFM roles
Working knowledge of Microsoft Excel
Strong numerical and analytical skills
Exceptional communication and relationship management skills
South African Citizen
Requirements
Previous experience of similar WFM roles Working knowledge of Microsoft Excel Strong numerical and analytical skills Exceptional communication and relationship management skills
-
WFM Forecasting and Scheduling Analyst
1 month ago
Cape Town, South Africa ABC Worldwide Full timeJob Title: WFM Forecasting and Scheduling Analyst Location: Cape Town, South Africa (CBD)Job Type: Full-timeSalary: R20,000 - R25,000 (Monthly)Job Responsibilities: Develop and maintain accurate forecasting models to predict staffing needs based on historical data. Create and manage efficient scheduling for the team to optimize coverage and...
-
Forecasting and Scheduling Analyst
2 months ago
Cape Town, South Africa Red Ember Recruitment (PTY) Ltd Full timeRed Ember Recruitment is looking for a Forecasting and Scheduling Analyst, in Cape Town, working as part of our Client’s Performance Team, and dedicated to a specific campaign, you will undertake resource planning activities across the long-, medium-, and short-term time frame. You will be responsible too ensure the creation of accurate plans, and the...
-
Cape Town, Western Cape, South Africa ABC Worldwide Full timeJob Title: WFM Forecasting and Scheduling Strategy SpecialistJob Summary:ABC Worldwide seeks a skilled WFM Forecasting and Scheduling Strategy Specialist to develop and maintain accurate forecasting models, create and manage efficient scheduling, and monitor real-time performance metrics.Key Responsibilities:Forecasting: Develop and maintain complex...
-
Workforce Scheduler
6 months ago
Cape Town, South Africa Engen Full time**Purpose of the Job**: To provide operational forecasts and schedules to agreed standards and timescales. Working in-conjunction with other departments to ensure the correct staffing is in place to achieve the required service levels. **Who You Are**: - You are innovative and solution driven. - You have excellent communication and interpersonal skills...
-
Cape Town, South Africa Pronel Personnel Full timeReports to:Group Finance Team (CFO)Job Sponsors:Chief Revenue Officer (CRO) and Chief Operating Officer (COO)Job Summary:We are seeking a skilled Demand Forecast and Supply Planning Business Analyst to predict future product demand and develop supply plans to optimise inventory and supply chain decisions. This role involves using statistical models,...
-
Demand Forecast and Supply Planning Business Analyst
2 months ago
Cape Town, South Africa Pronel Personnel Full timeReports to: Group Finance Team (CFO)Job Sponsors: Chief Revenue Officer (CRO) and Chief Operating Officer (COO)Job Summary:We are seeking a skilled Demand Forecast and Supply Planning Business Analyst to predict future product demand and develop supply plans to optimise inventory and supply chain decisions. This role involves using statistical models,...
-
Demand Forecast and Supply Planning Business Analyst
2 months ago
Cape Town, South Africa Pronel Personnel Full timeReports to: Group Finance Team (CFO)Job Sponsors: Chief Revenue Officer (CRO) and Chief Operating Officer (COO) Job Summary: We are seeking a skilled Demand Forecast and Supply Planning Business Analyst to predict future product demand and develop supply plans to optimise inventory and supply chain decisions. This role involves using statistical models,...
-
Demand Forecast and Supply Planning Business Analyst
2 months ago
Cape Town, South Africa Pronel Personnel Full timeReports to: Group Finance Team (CFO)Job Sponsors: Chief Revenue Officer (CRO) and Chief Operating Officer (COO)Job Summary:We are seeking a skilled Demand Forecast and Supply Planning Business Analyst to predict future product demand and develop supply plans to optimise inventory and supply chain decisions. This role involves using statistical models,...
-
Business Analyst
4 weeks ago
Cape Town, Western Cape, South Africa Pronel Personnel Full timeAbout the Role:We are seeking a skilled Business Analyst to support our Demand Forecast and Supply Planning function. The successful candidate will be responsible for developing and maintaining statistical models to forecast demand, creating supply plans to meet forecasted demand, and analysing large datasets to identify trends and provide insights.Key...
-
WFM Scheduler
6 months ago
Cape Town, South Africa WNS Global Services Full timeJob DescriptionThis WFM resource is responsible for Creating schedules based on forecast and actual trends.Improve efficiencies and enhance utilization of resources.Support Real time teams to manage and achieve the SLAsProcess related experience:Expert level understanding of Workforce management principles such as Erlang C etc.Extensive experience with short...
-
Contracts Scheduler
6 months ago
Cape Town, South Africa Kamo Placement Full timeWestern Cape, CPT - CBD - Annually Cost To Company (Market related, Negotiable) The scheduler will collaborate closely with project and contract managers to ensure that resources are allocated effectively, contractual timelines are met, contractual changes are assessed and implemented, and potential delays or issues are identified and mitigated. **JOB...
-
Senior Finance Analyst
5 months ago
Cape Town, South Africa Exceed HR and Recruitment Full time**Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Senior Finance Analyst- **Education Level**: Bachelors Degree- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Senior Finance Analyst - Pinelands, Cape Town.**: Key liaison between Finance & business stakeholders with cost and month...
-
Contracts Scheduler
6 months ago
Cape Town, South Africa Mastech Recruitment Full time**Key Responsibilities**: - Develop, maintain, and update Level 1 2Level 3 integrated project schedules in Primavera P6 Professional. - Coordinate with the project team to provide schedule inputs and obtain resource loading details for the schedule. - Create baseline resource-loaded schedules - Assist Program/ Project Managers and Functional Managers on...
-
Senior Financial Analyst Position
1 month ago
Cape Town, Western Cape, South Africa Accounting and Financial Advisory Ltd Full timeFinancial Analyst Job Summary: At Accounting and Financial Advisory Ltd, we are seeking a highly skilled Senior Financial Analyst to support our team in the Western Cape. The ideal candidate will be responsible for maintaining accurate financial records, preparing financial reports, analyzing data, and assisting with budget planning and forecasting. Key...
-
Inbound Scheduler
5 months ago
Cape Town, South Africa Engen Full time**Location: Cape Town**: **Purpose of the Job**: - To contribute in the optimization of the distribution scheduling operations by collecting performance data, ensuring that the correct bulk fuel products are scheduled to be available at the depots and scheduled for delivery to the customer by means of order generation and fulfillment routing and scheduling,...
-
Strategic Financial Analyst
3 weeks ago
Cape Town, Western Cape, South Africa TFG Finance and Advisory Full timeJob Overview:TFG Finance and Advisory is seeking an experienced Strategic Financial Analyst to join our team in a highly rewarding role.As a Strategic Financial Analyst, you will play a key part in driving business growth and profitability through the analysis of financial data, development of forecasting models, and creation of insightful reports for senior...
-
Scheduling Operations Manager
7 days ago
Cape Town, Western Cape, South Africa MRI Software Full time**Operations Analyst Position Overview**We are seeking a highly skilled and organized Scheduling Operations Manager to join our team at MRI Software.About the Role:As a key member of our operations team, you will be responsible for facilitating scheduling needs across departments, ensuring resources are allocated efficiently.You will work closely with...
-
Workforce Management Specialist
2 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob DescriptionThis role involves creating schedules based on forecast and actual trends to improve efficiency and enhance resource utilization. You will support real-time teams to manage and achieve Service Level Agreements (SLAs) by leveraging your expertise in Workforce Management principles, such as Erlang C.We are seeking an experienced professional...
-
Business Intelligence Analyst
1 week ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeSA Commercial (Pty) Ltd is seeking a highly skilled Business Intelligence Analyst to join their team. This role will be responsible for generating accurate reports from multiple data platforms, participating in implementing processes for management information (MI) reporting systems, and measuring and analyzing performance metrics.The ideal candidate will...
-
Retail Staffing Analyst
2 weeks ago
Cape Town, Western Cape, South Africa TFG Human Resources Full timeJob DescriptionA unique opportunity has arisen for a skilled Retail Staffing Analyst to join our team at TFG Human Resources.About the RoleWe are seeking an experienced professional to develop business staffing/scheduling plans, models and forecasting for the retail operations environment.Key responsibilities include providing scheduling and forecasting...