Senior NOC Engineer
2 months ago
We are looking for a Senior NOC Engineer to join our team and take on a vital role in one of the core functions of ikeja’s business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space.
At ikeja, we believe in providing more than just a quality wireless internet solution – we’re dedicated to building and empowering the communities which we serve, by equipping them with the accessibility required for their personal and professional development.
Key Responsibilities
Field Teams:
- Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection issues, and bespoke requests.
PRTG Monitoring:
- Frequent monitoring of PRTG during shifts to identify offline sites/sectors.
- Alert the Internal NOC group of any offline sites/sectors at the start and end of shifts.
- Utilize PRTG to identify frequent sector issues and add problematic customers for connection tracking (PING, TRAFFIC, UPTIME).
- Update PRTG with missing or incorrect sector details.
Escalations:
- Escalate down, flapping, or restoring sites to the Internal NOC and Tower Down group, unless instructed otherwise or unsure of the outage reason.
- Assist Area Managers by addressing specific client issues, even if not through APEX, based on direct contact with the client.
APEX Support:
- Provide assistance on Apex with complex issues escalated from Senior engineers related to network quality, VPN, VoIP, or cloud-related faults raised by customers.
Nodes:
- Alert on nodes experiencing low capacity or high client saturation.
- Migrate clients to sectors with available capacity and collaborate with mast engineers to plan and implement new sectors.
- Proactively monitor and plan node capacities, ensuring sufficient capacity with the mast teams.
Requirements
Experience:
- 3-4 years in a NOC role and a 1 network qualification.
- Experience with Ubiquiti, Cambium or related wireless vendors.
- Good understanding on IP networking, basic dynamic routing protocols and ISP design Networks.
- Basic understanding of PtMP wireless technologies, 5ghz and 2ghz applications.
Network Topology:
- Thorough understanding of the entire network topology, including access and core networks.
- Awareness of the impact of failures across link capacity, upstream, and downstream nodes.
Escalation Management:
- Ability to handle escalations in the absence of the NOC Manager.
- Proficiency in managing infrastructure team escalations and responses.
Node Failures:
- Quick detection of node failures and ability to provide a detailed explanation of the impact and cause.
Network Proficiency:
- In-depth knowledge of standard network practices at the CCNP level of networking.
A successful Senior Network Engineer should possess these skills and competencies to effectively manage and optimize the network infrastructure at a Tier 4 level.
Why Join Us?
- At ikeja, we’re more than just a company - we’re on a mission to bridge the digital divide and unlock the potential of underserved communities. We’re looking for passionate individuals who share our vision and are eager to help us achieve it.
- If this sounds like the opportunity you’ve been waiting for, apply now to join our team and make a meaningful impact
Benefits
- The opportunity to grow both in your personal and professional capacity.
- Free ikeja internet at your home (If you are in a coverage area) after successfully passing probation period.
- Health insurance and provident fund.
- Access to an online wellness platform, providing free and confidential support from licensed therapists.
How
-
Senior NOC Engineer
1 month ago
Midrand, South Africa ikeja Full timeWe are looking for a Senior NOC Engineer to join our team and take on a vital role in one of the core functions of ikeja’s business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space. At ikeja, we believe in providing more...
-
Senior Network Operations Center Engineer
3 weeks ago
Midrand, Gauteng, South Africa ikeja Full timeJob SummaryAt ikeja, we're seeking a skilled Senior NOC Engineer to play a vital role in our network infrastructure team. This position involves monitoring field teams, PRTG, and escalations to ensure seamless network operations.Key ResponsibilitiesMonitor field team groups for escalations, including switch renaming, device connection issues, and bespoke...
-
Senior Network Operations Center Engineer
1 month ago
Midrand, Gauteng, South Africa ikeja Full timeAbout the RoleWe are seeking a highly skilled Senior Network Operations Center Engineer to join our team at ikeja. As a key member of our network operations team, you will play a vital role in ensuring the smooth operation of our network infrastructure.Key ResponsibilitiesField Teams:Monitor and assist Field Team groups with escalations, switch renaming,...
-
Senior Manager: Incident Management
2 weeks ago
Midrand, South Africa Liquid Tech (Pty) Ltd. Full time**Role Purpose** This role is responsible for overseeing and managing incidents that disrupt Technology services and to ensure incidents are resolved quickly, with the appropriate teams and resources engaged promptly and efficiently to minimise the impact on business operations. As an Incident Manager, you will be responsible for the end-to-end management...
-
Senior Mechanical Design Engineer
4 weeks ago
Midrand, Gauteng, South Africa Leogem Full time**Job Title:** Senior Mechanical Design Engineer**Company:** Leogem**Department:** Research and DevelopmentWe are seeking a highly skilled and experienced Senior Mechanical Design Engineer to join our team in the field of sustainable energy research and development. The successful candidate will be responsible for designing innovative and cost-effective...
-
Senior Civil Engineer
1 month ago
Midrand, South Africa Jobted ZA C2 Full timeOverview An engineering company based in Gauteng that’s involved in the planning, design, construction and project management of roads & stormwater needs a Senior Civil Engineer to join their team. The Civil Engineer will design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to...
-
Senior Aircraft Design Engineer
4 weeks ago
Midrand, Gauteng, South Africa MC Technology Staffing Full timeWe are seeking a highly skilled Senior Aircraft Design Engineer to join our team at MC Technology Staffing. This is a fantastic opportunity to leverage your expertise in Catia V5 software to design, develop, and optimize aircraft modifications and upgrades.About MC Technology StaffingOur company, MC Technology Staffing, is a leading provider of staffing...
-
Senior Cloud Software Engineer
5 days ago
Midrand, Gauteng, South Africa Data Centrix Full timeJob Title: Senior Cloud Software Engineer\helpers">">About Us:Data Centrix is a leading provider of cutting-edge software solutions.">Salary: $120,000 - $180,000 per year">">Description:"> We are seeking an experienced Senior Cloud Software Engineer to join our team. As a key member of our development team, you will be responsible for designing, coding, and...
-
Senior Thermal Power Plant Engineer
1 month ago
Midrand, Gauteng, South Africa WSP Africa Full timeJob Title: Senior Thermal Power Plant EngineerWSP South Africa is seeking an experienced Senior Thermal Power Plant Engineer to join our team. As a senior technical consultant, you will provide high-quality technical advisory services for gas turbine and gas engine projects in Southern Africa and internationally.Key Responsibilities:Managing and performing...
-
Senior Solar Engineering Specialist
2 weeks ago
Midrand, Gauteng, South Africa Set Consulting Full timeWe are seeking a skilled Senior Solar Engineering Specialist to join our team at Set Consulting.**Job Summary:**The successful candidate will be responsible for assisting the Senior Engineer with all engineering-related matters, including designing renewable energy systems, accurately predicting project costings, and ensuring designed systems are robust in...
-
Senior Thermal Projects Engineer
2 weeks ago
Midrand, Gauteng, South Africa WSP Africa Full timeWe are seeking a highly skilled Senior Thermal Projects Engineer to join WSP Africa as a technical consultant for feasibility studies in gas turbine/gas engine projects and/or technical advisory on coal fired power plants in Southern Africa.This role will require a highly motivated individual with a strong technical background in engineering to work on...
-
Midrand, Gauteng, South Africa Staff Solutions Recruitment Full timeAbout the RoleWe are seeking a skilled and experienced Senior Mechanical Engineer to join our team at Staff Solutions Recruitment. This is an exciting opportunity for a professional with a strong background in mechanical engineering, specifically in the automotive industry.
-
Executive: Network Management
5 months ago
Midrand, South Africa Liquid Tech (Pty) Ltd. Full time**Role Purpose** This role is responsible for the overall management of all LITSA Customer, Network & Service management, quality, and reporting.The role manages the people, processes and tools required to maintain Network and Services availability and quality according to agreed KPI. This includes oversight and management of outsourced Network Operation...
-
Senior Backend Software Engineer
5 days ago
Midrand, Gauteng, South Africa Network Recruitment Full timeCompany Overview: Network Recruitment is a dynamic and innovative team looking for an experienced Senior Backend Software Engineer. As a key member of our team, you will work on various projects handling server-side development for an enriched career experience.
-
Senior Network Infrastructure Engineer
2 weeks ago
Midrand, Gauteng, South Africa Data Centrix Full timeData Centrix seeks a seasoned Senior Network Infrastructure Engineer to drive the design, implementation, and maintenance of our network infrastructure. This role requires a strong foundation in networking technologies and security principles.The ideal candidate will possess a Bachelor's degree or equivalent IT qualification and have obtained relevant...
-
Senior Linux Systems Engineer
6 months ago
Midrand, South Africa Deka Minas (Pty) Ltd Full timeJOB PURPOSEThe Senior Linux Systems Engineer will be involved in configuring, maintaining, and administrating the Linux estate including the Kubernetes and Docker solutions. The Senior Linux System Engineer will be involved with determining strategy and will also aid in the lifecycle management of all related technologies from incubation to end of life...
-
Senior Plumbing and Drainage Design Engineer
1 week ago
Midrand, Gauteng, South Africa Network Recruitment Full timeJob Description:We are seeking an experienced Senior Plumbing and Drainage Design Engineer to join our team at Network Recruitment. The ideal candidate will have a strong background in mechanical engineering, with a focus on plumbing and drainage design.About the Role:This is a senior-level position that requires a high degree of autonomy and expertise in...
-
Senior Structural Engineering Professional
3 weeks ago
Midrand, Gauteng, South Africa Sydsen Uthintane (Pty) Ltd Full timeAt Sydsen Uthintane (Pty) Ltd, we are seeking a highly skilled Senior Structural Engineering Professional to join our team. This critical role involves overseeing the structural integrity of our projects, ensuring that they meet the highest standards of safety and quality.The ideal candidate will possess a Bachelors degree in Civil Engineering or a related...
-
Senior Cloud Reliability Engineer
1 month ago
Midrand, Gauteng, South Africa OpenSource Intelligent Solutions Full timeSenior Site Reliability EngineerAre you passionate about building and maintaining resilient systems? If you're ready to dive deep into technical challenges and drive mission-critical projects, we're looking for a Senior Site Reliability Engineer to join our team.We're hiring for a 3-year renewable contract in a hybrid role based in a global team. As a Senior...
-
Senior Linux Systems Engineer
24 hours ago
Midrand, Gauteng, South Africa ARCS Full timeJob OverviewWe are seeking an experienced Senior Linux Systems Engineer to join our team at ARCS. The successful candidate will have a strong background in Linux systems administration, with expertise in designing and implementing secure, scalable, and reliable solutions using modern DevOps and Linux practices.The role involves collaborating with developers...