Parts Sales Representative

4 days ago

Humansdorp South Africa Headhunters Full time

Our client, a market leader, is currently seeking to appoint a Parts Sales Representative, based in Humansdorp. Requirements: 3–5 years’ experience in parts sales or a similar role. Experience in workshop or service operations. Understanding of parts procurement and supply chain processes. Ability to monitor and report on department activity. Proven problem-solving, planning and decision-making skills. Valid driver’s license and own vehicle. Knowledge of agricultural mechanisation machinery/equipment is advantageous. Intermediate proficiency in Microsoft Office. Responsibilities, but not limited to: Ensure efficient sales, coordination and record-keeping of all parts and general service activities. Oversee daily operations of the parts department. Order parts stock to maintain correct stock levels, correct specifications and quality, with a view to improving gross profit. Ensure weekly availability of parts. Handle parts sales and invoicing. Conduct daily and weekly checks to ensure smooth parts-department operations. Receive and dispatch parts orders. Maintain accurate service and parts records and reports. Provide clear instructions to suppliers/contractors with full scope of requirements to prevent add-ons and unplanned costs. Perform parts stock take: spot checks monthly and full counts semiannually. Liaise with walk-in clients. Handle client complaints and work with management to resolve them. Maintain good housekeeping standards in the parts area. Purchasing and Finance Management Meet daily, weekly and monthly deadlines. Comply with company policies and procedures. Maintain parts and tool inventory; manage supplier quotations, purchase orders and invoice approvals. Oversee equipment stock, place orders, when necessary, manage receipt and stock control. Forecast, order and negotiate pricing for spare parts inventory. Health and Safety Keep the parts room neat, organized, and properly marked. Accept and fulfil SHE (Safety, Health, Environment) regulatory appointments when required. Fleet Management Coordinate with relevant departments to ensure parts can be ordered in time for services. Verify correct parts are used during service and ensure unused parts are returned to stock or the supplier. Communications and Reporting Maintain professional relationships with heads of departments. Ensure all communication (written and verbal) aligns with company conduct standards and is professional. Respond promptly and professionally to service queries and complaints. Present oneself professionally, upholding company reputation. Human Resources / Leadership Work to a flexible schedule. Set departmental objectives / KPIs and review performance of direct reports. Report on target achievements and identify corrective actions when needed. Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.

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