Support Engineer and Tester
3 days ago
We are seeking a skilled Support Engineer and Tester to provide front-line support for Impression Software, managing user incidents, service desk operations, and reporting. The role includes investigating and resolving technical issues, optimizing support processes, assisting with testing and bug fixes, managing training and documentation, and coordinating scheduled maintenance—all while promoting a customer-centric culture. What you'll do: Providing front-line primary technical support to end users on various technical issues and incidents relating to Impression Software. Service Desk management including logging and processing support tickets liaising with users and customer first line support to determine and investigate incidents Resolution of support incident tickets in a timely manner. SLA and incident report management Performing first line technical investigation into incidents logged before the incident is passed onto the developer team for more in depth investigation. Service desk optimisation Support process optimisation Customer and Support reporting definition and management Testing, regression testing and customer testing support for bug fixes, enhancements, customisations and new features Training and support documentation management Training sessions Driving compliance Planning and communicating scheduled maintenance upgrades Promote a culture of customer centricity Your Expertise: Jira Service Management experience Qualifications: Bachelor's Degree in Computer Science or Information Systems
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Support Engineer and Tester
3 weeks ago
Johannesburg, South Africa IOCO Full timeWe are seeking a skilled Support Engineer and Tester to provide front-line support for Impression Software, managing user incidents, service desk operations, and reporting. The role includes investigating and resolving technical issues, optimizing support processes, assisting with testing and bug fixes, managing training and documentation, and coordinating...
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Support Engineer and Tester
3 weeks ago
Johannesburg, South Africa iOCO Pty Ltd Full timeWe are seeking a skilled Support Engineer and Tester to provide front-line support for Impression Software, managing user incidents, service desk operations, and reporting. The role includes investigating and resolving technical issues, optimizing support processes, assisting with testing and bug fixes, managing training and documentation, and coordinating...
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Support Engineer and Tester
3 weeks ago
Johannesburg, South Africa IOCO Full timeWe are seeking a skilled Support Engineer and Tester to provide front-line support for Impression Software, managing user incidents, service desk operations, and reporting. The role includes investigating and resolving technical issues, optimizing support processes, assisting with testing and bug fixes, managing training and documentation, and coordinating...
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Senior Tester
3 days ago
Johannesburg, South Africa eSoft Development and Technologies Full timeOne of our client is looking for an experienced and passionate Software Tester to join the Team. As a Software Tester at the company, you will have the opportunity to work on new and exciting projects and develop your career. **Job description** - Analyzing users stories and/use cases/requirements for validity and feasibility - collaborate closely with...
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Material Testers
4 days ago
Propshaft Rd, Samcor Park, Pretoria, , South Africa SGS Full time R150 000 - R250 000 per yearCompany Description SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help...
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Material Testers
4 days ago
Hydro St, Stikland Industrial, Cape Town, , South Africa SGS Full time R150 000 - R250 000 per yearCompany Description SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help...
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Performance Tester
2 weeks ago
Johannesburg, South Africa eSoft Development and Technologies Full timeTo write an effective performance tester job description, begin by listing detailed duties, responsibilities and expectations. We have included performance tester job description templates that you can modify and use. **Sample responsibilities for this position include**: - Set up the performance test process from scratch - Own the performance test...
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Automation Tester
11 hours ago
South Africa Zensar Technologies Full time R250 000 - R500 000 per yearJob Summary:We are seeking a skilled and detail-oriented Automation Tester with hands-on experience in the Playwright framework to join our QA team. The ideal candidate will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our web applications.Key Responsibilities:Design, develop, and...
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Tester
18 hours ago
Johannesburg, South Africa Tower Group Full timeA Payments Solutions Company based in Sandton is looking for a Tester to do support and maintenance of SQL databases, automation of maintenance procedures and backup and restoration of databases. **Requirements**: - 3-5 Years experience as a Tester in a similar environment. - Grade 12 Certificate and Diploma or Degree. - Experience with SQL...
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Tester / QA Analyst
3 weeks ago
Johannesburg, South Africa PBT Group Full timeTester / QA Analyst position available in Johannesburg. PBT Group is seeking an experienced Tester / QA Analyst to join our team supporting a large-scale platform re-engineering and migration initiative within the financial services environment. The role focuses on validating end-to-end business and technical functionality across complex, transaction-driven...