Continuous Improvement Analyst

Job Function:

Focuses on analyzing operational processes, identifying inefficiencies, and implementing strategies to enhance productivity, reduce costs, and improve service levels. Uses data-driven insights and methodologies to streamline workflows, optimize inventory management, and support initiatives. The role involves monitoring KPIs, leading improvement projects, and driving a culture of continuous improvement through training and change management, ensuring the warehouse operates efficiently and meets business objectives.

Key Accountabilities:

• Identify and implement improvements to workflows for efficiency and accuracy.
• Collect, analyze, and interpret operational data to drive decision-making.
• Develop strategies to reduce operational costs without compromising service quality.
• Establish and monitor key metrics such as order accuracy, cycle time, and productivity.
• Lead and support continuous improvement projects from planning to execution.
• Assess and implement tools or systems that enhance operations.
• Facilitate staff training and promote a culture of continuous improvement.
• Ensure all process changes adhere to regulatory, safety, and quality standards.
• Own and live up to the company values.
• Provide operational system support.

Qualifications:

• Bachelor's or equivalent 3-year degree (NQF Level 7).

Skills and Experience:

• Up to 3 years of experience in FMCG, logistics, or transport operations, with at least 1 year tactical supervisory / specialist experience.
• Strong analytical and problem-solving skills.
• Proficiency in SAP, Microsoft Excel, JDA / Proteas (will be advantageous).
• Excellent communication and coordination skills.
• High attention to detail and ability to work independently.
• Good verbal ability and communication skills.
• Demonstrated leadership potential and ability to manage teams.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.