Operations Executive
4 days ago
Our opportunity
The role holder will be responsible to define, execute, and maintain an appropriate operations strategy to support the achievement of the organisation's strategic and business objectives. Managing the function and team.
Key Tasks & Responsibilities
Reporting to the Deputy CEO with responsibilities for
- The Sapphire Claims Unit management
- Sapphire Risk, Compliance and Governance
- Custodian of Reinsurance Wordings, Sapphire internal and external documentation standards
- Liaison with Sapphire Leadership Group
Develop and implement an effective Claims function
- Translate the organisational strategic plan and define the Claims strategy
- Implement systems and control to ensure the accuracy and completeness of information
- Responsible for audits internal and external
- Development of relationships (ie lawyers/ loss adjusters/brokers) to ensure the service levels are maintained
- Management and development of staff
- Management Information monthly reporting
Effective Reinsurance Capacity Management (Treaty)
- Hold regular discussions with CEO to determine the basis of exposures and reinsurance requirements
- Collaborate and communicate with Sapphire exco, Bryte Reinsurance team as well as Actuaries, Reinsurance Brokers.
- Ensure the approved programme is effectively implemented and communicated
- Ensuring all contracts are safely stored
- Monitor and report quarterly to the RI brokers as need and ensure payments done accurately and on time
Effective Reinsurance FAC Management (FAC)
- Monitoring of FAC place ensuring appropriate mandates complied with
- Compiling and reporting on FAC placed to Bryte
Effective Compliance, Risk and Governance administration
- Take ownership of all compliance reporting to Bryte
- Ensuring that all contacts are stored securely
- Attendance of the Risk committee, preparing reports and taking minutes
Leadership Accountabilities
- Lead the team; setting objectives, reviewing performance, and participating in selection and promotion decisions to ensure that employees have the necessary skills and understanding to deliver the team's objectives
- Model behaviours that demonstrate commitment to Sapphires principles
- Take action to manage own personal development and encourage others to do the same
Education& Experience
- Minimum 5-10 years' experience in an UMA environment, Reinsurance knowledge advantageous
- Strong computer literacy, especially MS Excel, MS Word and MS PowerPoint
- 5 years' Management and Leadership experience
Competencies
- Ability to influence others through effective Stakeholder Management
- Attention to detail and Accuracy
- Good communication skills (verbal and written)
- Relationship Management
- Negotiation
- Relationships typically involve persuading or countering opposition
Closing date :18 November 2025
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