Hotel Manager

19 hours ago

Franschhoek Western Cape South Africa PTY Full time R1 000 000 - R2 000 000 per year

Our client is seeking a dynamic and experienced Hotel Manager to oversee daily operations and ensure a seamless, world -class guest experience. As the Hotel Manager, you will take full responsibility for ensuring that every guest enjoys an exceptional stay — from arrival to departure. You'll lead and inspire a dedicated team across multiple departments, drive operational efficiency, and maintain impeccable service and cleanliness standards throughout the property. Responsibilities:Ensure consistent delivery of world -class service across all guest touchpoints.Oversee and enforce policies and standards impacting guest safety, comfort, and satisfaction.Conduct daily inspections of public areas, rooms, and facilities to ensure top -tier presentation and cleanliness.Monitor guest journeys and feedback, implementing continuous improvements.Collaborate with maintenance to address urgent matters and uphold project timelines.Drive weekly forecasting and planning to exceed guest expectations.Maintain full oversight of arrivals, departures, and special requests.Support the selection, onboarding, and development of high -performing team members.Conduct performance reviews and ensure compliance with the company's Code of Conduct.Work closely with Finance and Procurement to manage budgets and maintain inventory levels.Partner with third -party suppliers to ensure service excellence. RequirementsMinimum of 5 years Hotel Management experience within a 5star Hotel/PropertyTertiary qualification in Hospitality or Hotel ManagementAdvanced computer skills including proficiency in the use of Protel and MS officeValid driver's licenseProficient in budgeting, P&L management, and forecasting

  • Assistant Hotel Manager

    5 days ago

    Franschhoek, Western Cape, , South Africa PTY Full time R500 000 - R800 000 per year

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    Sea Point, Western Cape, South Africa The Hyde Hotel Full time

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