Commercial Insurance Broker Administrator

18 hours ago

Cape Town, Western Cape, South Africa Quest Staffing Solutions Full time R120 000 - R250 000 per year

Commercial Broker Support Consultant

Location:
Tygervalley, Cape Town

Type:
12 months contract

Salary
: R13 000 pm

About the Role

We are looking for a
dedicated and service-oriented Commercial Broker Support Consultant
to join our dynamic team. The ideal candidate will play a key role in providing exceptional service to our Commercial broker network, ensuring smooth policy administration, and supporting business retention through proactive communication and efficient service delivery.

Key Responsibilities

  • Provide
    telephonic and email support
    to intermediaries, authorised brokerage representatives, and broker service teams.
  • Handle
    general insurance and policy-specific enquiries
    professionally and efficiently.
  • Manage the
    issuance of new policies, policy maintenance, renewals
    , and
    agri-policy aspects
    .
  • Resolve insurance queries
    within required timeframes and in line with compliance and regulatory standards.
  • Conduct
    client follow-ups
    on cancelled policies to identify reasons and attempt to retain business.
  • Adjust premiums
    according to updated asset values.
  • Manage
    client expectations
    by clearly communicating turnaround times for requests.
  • Ensure adherence to
    underwriting criteria
    and
    regional requirements
    .
  • Assist brokers with
    client profiling
    to recommend suitable products and coverage options.
  • Provide
    advice and guidance
    to brokers to ensure clients receive the most appropriate cover.
  • Contribute to the
    implementation of process improvements
    and service enhancements.
  • Provide backup support
    to Consultants during peak periods or absences, ensuring continuity of service.

What Will Make You Successful in the Role

  • Strong communication and interpersonal skills with a
    client-centric mindset
    .
  • Proven ability to
    manage multiple priorities
    while maintaining attention to detail.
  • A proactive approach to
    problem-solving
    and
    process improvement
    .
  • In-depth understanding of
    insurance products, underwriting processes, and broker relationships
    .
  • Ability to work independently and collaboratively within a team environment.

Qualifications & Experience

  • Matric / Grade 12 (essential).
  • A relevant
    insurance qualification (e.g. RE, FAIS credits)
    would be advantageous.
  • Minimum of
    2–3 years' experience in COMMERCIAL insurance administration or broker servicing
    .
  • Sound knowledge of insurance products, policy administration systems, and regulatory requirements.

  • Insurance Administrator

    18 hours ago

    Cape Town, Western Cape, South Africa Time Personnel Full time R250 000 - R400 000 per year

    Job OverviewApplication Deadline: 17 November 2025Job Location: Cape Town, Western CapeJob Title: Insurance AdministratorEducation Level: CertificateJob Level: JuniorMinimum Experience: 1 - 3 YearsInsurance Administrator job vacancy in Cape Town.Do you have 1 – 2 years experience managing customer claims in short-term insurance? Our client, a...

  • Broker Assistant

    17 hours ago

    Cape Town, Western Cape, South Africa Time Personnel Full time

    Job OverviewApplication Deadline: 19 November 2025Job Location: Cape Town, Western CapeJob Title: Broker AssistantEducation Level: CertificateJob Level: JuniorMinimum Experience: 1 - 3 YearsBroker Assistant position available in Cape Town.Are you starting out your career in short-term insurance and ready to grow your experience in a supportive team...

  • Short Term Insurance Claims Administrator

    5 days ago

    Cape Town, Western Cape, South Africa Insure Connect Services Full time R350 000 - R550 000 per year

    We are connecting with and recruiting experienced professionals who are ready to step into a dynamic role as soon as the need arises within our UK and AUS operations.Role OverviewAt ICS, we serve the needs of international brokers and insurance firms, specialising in connecting experienced professionals with exciting opportunities in the brokering and...

  • Insurance Administrator

    5 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R25 000 - R30 000 per year

    Insurance AdministratorJoin a dynamic UK property services team from Cape Town, and support residential insurance processes end-to-end.Remote (Cape Town) | R25,000- R30,000 | Full-time | 37.5 hours/week (UK Business Hours)About Our ClientOur client is a fast-growing property services company based in the UK, managing residential property blocks with a strong...

  • Talent Pool for Insurance

    5 days ago

    Cape Town, Western Cape, South Africa Insure Connect Services Full time R90 000 - R120 000 per year

    Flexibility: RemoteLocation: Cape Town, Johannesburg & Port Elizabeth.About Us:At ICS we service the needs of international brokers and insurance firms. We specialize in connecting experienced professionals with exciting opportunities in the brokering and insurance sectors. As demand for skilled talent grows, we aim to maintain a diverse, pre-qualified...

  • US Commercial Insurance Administrative Assistant

    5 days ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time R150 000 - R250 000 per year

    US Insurance Administrative Assistant (US Hours)Work Hours: 4:00 PM - 12:00 AM South Africa Time (SAST)Location: Remote (South Africa)About the RoleWe are seeking a detail-oriented and reliable Insurance Administrative Assistant to support our U.S.-based insurance operations during U.S. business hours (which correspond to 4:00 PM12:00 AM SAST). You will...

  • Commercial Underwriter

    2 weeks ago

    Cape Town, Western Cape, South Africa WF&A HR SOLUTIONS Full time R360 000 - R720 000 per year

    We're Hiring: Commercial Underwriter Pinelands, Cape Town | CTC: R45,000.00An exciting opportunity to join a high-performing insurance team. You'll own the full policy lifecycle — quotes → endorsements → renewals → compliance — while building strong relationships with brokers and intermediaries.You bring: FAIS (RE5) & NQF4 in Insurance (both...

  • Broker

    18 hours ago

    Cape Town, Western Cape, South Africa OUTsurance Full time R104 000 - R208 000 per year

    Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with...

  • Commercial Underwriter

    6 days ago

    Cape Town, Western Cape, South Africa Third Age Group Full time R420 000 - R1 080 000 per year

    This position will have full accountability for the underwriting of all Commercial policies, at every stage of the policy lifecycle i.e. from quote stage to amendments to renewal of these policies and will therefore require a certain level of discretion to be considered and applied.Position Requirements:Grade 12 (Matric)FAIS compliant (RE5) - essentialNQF4...

  • Commercial Underwriter

    5 days ago

    Cape Town, Western Cape, South Africa Insure Connect Services Full time R250 000 - R500 000 per year

    Flexibility: RemoteLocation: Cape Town, Johannesburg & Port Elizabeth.Role Overview: At ICS, we serve the needs of international brokers and insurance firms, specialising in connecting experienced professionals with exciting opportunities in the brokering and insurance sectors. As demand for skilled talent grows, we're building and maintaining a diverse,...