Branch Administrator

Job Description
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.

We have an amazing opportunity for a Branch Administrator to be based in
Phoenix, Kwazulu-Natal
. Do you think you have what it takes to be our newest Purple Star?

The successful candidate is to assist in managing the administrative function in the branch and to achieve business objectives in accordance with the branch procedures. Administrator will be in responsible for providing support to the team members on daily cash activities.

With Hollywoodbets You Will
Innovate and create
as part of a like-minded, authentic Team eager to achieve goals.

Embrace
challenges and the thrill of working in a vibrant and fast-paced industry.

Grow
with our development plans and culture that allows you to further your career.

You Bring

• Computer Literacy (Word and Excel).
• 2 – 3 years' experience in administrative management.
• Cash Management experience.
• Relationship building experience.

What You'll Do For The Brand

• Provide branch administration support by enforcing team members follow the cash management policies and procedures
• Be aware of securing cash in the branch.
• Highlight and ensure all team members follow administrative policies and procedures.
• Co-ordinate, organise and monitor cash movement with alertness.
• Handle and maintain financial data.
• Ensure accurate management of expenses in line with branch limits (petty cash).
• Organise and maintain effective filing system.
• Ensure compliance with company polies, standards and regulations.
• All opening floats are to be collected no later than 08:00am on a daily basis (can be branch specific)
• Cash up all department to reconcile the previous day takings.
• Ensure cash count balances, send document sent to BM/ AM & support.
• Scan tickets on SYX & Run tickets report and find all missing tickets manually.
• Ensure all outstanding tickets are recorded and paid out.
• Ensure to be knowledgeable on your branch limit and bank the difference with G4 S/ Fidelity.
• Ensure to advise surveillance when you require to open and close the Safe
• Banking confirmation sheet to updated – with Seal & bag number, before dropping in Safe
• Ensue all floats issued to team members are accurate.
• Ensure all cashing ups are accurately managed to balance in line with all takings.
• Record all shortages and report to the Branch Manager/ Senior Team Leader.
• Racing figures on SYX recon should match the figures on HIS recon.
• Ensure all deposits and withdrawals are accurately captured.
• Check that all credit card Slips match with the summary slip.
• All transactions under receipts payments should have supporting documents.
• Ensure that a stock taking is done daily/weekly/monthly and record stock shortages/out of lines
• Cash up all airtime sales and entre on the recon
• Bar- Ensure that credit cards balance – (relevant to specific branch). Guest refreshments should reflect on the bar cash up sheet and floats from the previous day should reflect correctly. The Z reading on the Bar cash up slip should balance to the total cash and slip received.
• LPM-Calculate all payouts done by LPM attendant and subtract from float issued. The balance should be the amount returned in cash. Ensure that the manual payments done match the hand payments received by Kingdom Slots (dependant on supplier at your branch). Copies of the manual payments should be kept in the LPM file. LPM cash up must reconcile with machine summary slip
• Capture all transactions on the recon. Ensure supporting documents are obtained for safe keeping.
• Balance the Safe (physically count cash).
• Complete Checklist on the Internet.
• Complete all spreadsheets and send to Team Support (Cash count, Banking schedules).
• Cash up all department turnovers and ensure accuracy of balancing (Racing, LPM, F & B- Z reading, LPM handpays, LPM Manual pays, LPM cash up, Kingdom slots cash up)
• Ensure Turnover report is sent to Branch Manager /Senior Team Leader.
• Cashing up procedures must be completed by 2 team members at any time (admin clerk & TL)
• Ensure to complete a daily cash hand over.
• Check the recon and follow up on any shortages. Ensure effective and efficient recovery processes/procedures is followed to manage the out of line. Ensure AOD forms are submitted to the payroll department from a recovery perspective.
• Ensure all audit queries raises are cleared timeously in the region.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive.
• Build strong relationships with Branch managers/Senior Team leaders and team members
• Create a customer centric culture within the region and always drive the philosophy of "service with a smile".
• Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.
• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• Ensure timeous submission of daily, weekly, monthly reports.
• Adhoc tasking
• Respond to all queries timeously
• Ensure paperwork is put together and sent to team support and copies are kept at the branch.

What You'll Bring To The Team

• Excellent Listening skills.
• Excellent communication skills (verbal and written).
• Must be results driven.
• Great attention to detail.
• Great time management.
• Problem solving skills.
• Great reporting skills.

So, are you ready to level up, learn and perform at your best? Apply now

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.