Dynamics 365 - CRM - Functional Consultant

14 hours ago


Cape Town, Western Cape, South Africa Sana Commerce Full time R900 000 - R1 200 000 per year
Company Description

What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce. 

Our mission is simple: help businesses build stronger relationships through seamless digital commerce. 

We are seeking a highly skilled and experienced medior to senior Dynamics 365 and/or Power Platform functional consultant to join our business applications team. As a senior member, you will play a crucial role in driving the successful design, implementation, configuration, and rollout of Dynamics 365 modules, including CRM, Sales, and Business Central. 

The ideal candidate will bring a wealth of expertise, a deep understanding of Dynamics 365 and Power Platform best practices, has experience in implementing and/or running one or more of the mentioned modules and has strong communication and stakeholder management skills.

Job Description

What you'll be doing:

In this role you'll be part of the business applications team, a small global team consisting of product owners, functional and technical consultants and data engineers with a hands-on attitude. Working with stakeholders throughout the company, we are responsible for the implementation, on-going development and maintenance of our internal application landscape of which Dynamics is the core.

Over the next 1-2 years we will be implementing a number of additional modules or related applications, such as Business Central, Marketing, Project Operations and Customer Service, in which you could play a key role. 

  • Lead the customization and configuration of Dynamics 365 entities, forms, and views.
  • Develop advanced canvas apps, model-driven apps, and portal apps using Power Apps.
  • Design and implement complex automated workflows using Power Automate.
  • Provide extensive knowledge and experience with Dynamics 365 modules, ensuring optimal implementation and utilization of CRM, Sales, and Business Central. functionalities. 
  • Conduct in-depth business analysis, gather complex requirements, and translate them into comprehensive technical specifications.
  • Design and implement end-to-end solutions based on client needs, adhering to best practices in solution architecture.
  • Effectively communicate with stakeholders, translating technical concepts into understandable terms for non-technical stakeholders and vice versa.
  • Collaborate with cross-functional teams and provide leadership within a team environment.
  • Manage and navigate relationships with key stakeholders, providing strategic guidance based on technical and functional expertise.
  • Will be a plus but not necessary: Utilize expertise in (one or more): JavaScript, C# and .NET development for customizing or adding to standard functionality through plug-ins or custom workflow activities, along with advanced skills in JavaScript and TypeScript for form- and event handling. 
Qualifications

What you'll bring:

  • Proven experience as a Dynamics 365 / Power Platform functional or technical consultancy, with a good mix of senior-level responsibilities like solution architecture and design and more practical implementation and configuration efforts.
  • Extensive knowledge and experience with implementation, configuration and maintenance Dynamics 365 modules, including CRM, Sales, and Business Central.
  • Strong technical skills in Dynamics 365 customization and configuration via standard features (workflows / cloud flows etc.), Power Apps development, Power Automate, optionally some experience in writing JavaScript formhandlers is a bonus.
  • Excellent business analysis and solution design skills.
  • Effective communication and stakeholder management skills.
  • Relevant certifications in Dynamics 365.

Why you'll love working here

  • Impact from day one – Join a scale-up where your ideas shape how global businesses operate online.
  • Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
  • Hybrid flexibility – Work from our office 3 days per week and from home 2 days.
  • Career growth – Expand your technical and leadership scope in a company built for long-term success.

Our values

At Sana Commerce, our values drive everything we do:

  • Champions of Our League – We deliver lasting success, balancing quick wins and long-term value
  • Supercharge Our Customers – We're revolutionizing B2B commerce together, helping our customers to lead and succeed.
  • Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry.
  • Bold Together – We dare to be bold because we have each other's back.

Ready to build reliability that scales?

Apply now and help shape the foundation of our next-generation SaaS platform.

Additional Information

#LI-Hybrid

#LI-SV1 


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