Digital Transformation Engineer

6 days ago

Cape Town, Western Cape, South Africa Hire Resolve Full time R250 000 - R500 000 per year
Hire Resolve's client is seeking a highly skilled and motivated Digital Transformation Engineer to join their team. The ideal candidate will have experience in IT or digital transformation, with a focus on configuring, customizing,
scripting, and integrating systems like CRM, reporting, and customer service platforms.

Key Responsibilities:
  • Assist in the configuration, customization, scripting, and integration of CRM, reporting, customer service systems, and other related tools.
  • Collaborate with Colin, the IT Manager, to execute digital transformation initiatives on time and within scope.
  • Automate repetitive processes, integrate systems using APIs, and create custom workflows for improved operational efficiency.
  • Provide technical insight and hands-on implementation support for system upgrades, changes, and integrations.
  • Act as the go-to technical specialist for digital transformation tasks, including troubleshooting, custom scripting, and technical problem-solving.
  • Document technical specifications, process maps, and technical configurations to ensure knowledge transfer.
  • Ensure high-quality execution of projects, aligning technical capabilities with strategic business goals.
  • Maintain close collaboration with internal stakeholders to understand their requirements and support them through the digital transformation process.
Minimum Requirements:
  • Degree or diploma/certification in a relevant field or equivalent work experience.
  • 3-5 years of experience in IT/digital transformation roles. Prior experience in CRM systems, customer support platforms, reporting tools, or similar systems is highly desirable.
  • Strong understanding of IT environments and cloud-based systems.
  • Experience with CRM platforms (e.g., Zoho, Salesforce, or similar) and familiarity with customization and integration of these types of systems.
  • Proficiency in scripting languages (e.g., Python, JavaScript) for custom workflows or automations.
  • Experience with API integration for linking different platforms and data sources.
  • Knowledge of robust software engineering principles is advantageous.
  • Proven experience in digital transformation projects, including process analysis, requirement gathering, and stakeholder engagement.
  • Understanding of best practices in system integration and workflow optimization.
  • Strong problem-solving skills with an ability to troubleshoot technical challenges efficiently.
  • Interpersonal Skills: Excellent communication skills, with the ability to translate technical jargon into understandable concepts for stakeholders.
  • Ability to work collaboratively with the IT Manager and other stakeholders, taking the initiative to move projects forward.
  • Flexibility to handle context-switching between tasks, especially as this role supports a mix of long-term transformation work and immediate technical needs.

Benefits:

  • Competitive salary based on experience.
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]

You can also connect with Daniel, Carmen and Gaby on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days.
  • Contribute to open-source projects (desirable).

  • Head of Digital Transformation

    6 days ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time R1 200 000 - R2 400 000 per year

    Head of a Digital Transformation Cape Town CBDOffice Based role US working hours Reports to VP of Digital Transformation Key Responsibilities:Insurance Process Expertise (Preferred):Apply extensive experience in Property & Casualty insurance processes to analyze and improve workflows.Identify operational challenges specific to insurance and develop...

  • AI Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Elixirr Digital Full time R120 000 - R180 000 per year

    Are you passionate about leveraging AI to transform global industries? Do you have a proven track record of working with LLMs and building agentic solutions?Join Elixirr Digital as an AI Engineer, where you will drive innovation and help shape the future of intelligent systems for clients across industries like banking, insurance, healthcare,...

  • Lead AI Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Elixirr Digital Full time R120 000 - R180 000 per year

    Are you passionate about leveraging AI to transform global industries? Do you have a proven track record of working with LLMs and building agentic solutions?Join Elixirr Digital as a Lead AI Engineer, where you will drive innovation and help shape the future of intelligent systems for clients across industries like banking, insurance, healthcare,...

  • Software Developer/Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Altron Digital Business Full time R900 000 - R1 200 000 per year

    AtAltron Digital Business, we provide the enterprise-grade solutions that organisations need to operate, optimise, and transform into a resilient digital business.Our purpose is to use technology to transform today into a simpler, safer and smarter tomorrow.We're committed to providing the best solutions to save money and help our clients' business grow with...

  • Digital Marketing Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Digital Authority Partners Full time R650 000 - R750 000 per year

    Location:Cape Town / HybridWorking Hours:13:00 - 22:00 (SAST)Availability:ASAPSalary:R65,000 - R75,000About Digital Authority PartnersDigital Authority Partners (DAP) is a full-service digital marketing agency committed to helping businesses scale through innovative, data-driven strategies. Our mission is to transform businesses into digital powerhouses by...

  • AI/LLM Ops Engineer

    1 week ago

    Cape Town, Western Cape, South Africa Elixirr Digital Full time R150 000 - R250 000 per year

    Do you want to help shape the future of intelligent systems, focusing on LLMs and agents? Do you enjoy turning cutting-edge research into production-grade AI solutions? Then join Elixirr Digital as our next AI/LLM Ops Engineer Join Elixirr Digital as an AI/LLM Ops Engineer, where you will drive innovation and help shape the future of intelligent systems for...

  • Senior Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Altron Digital Business Full time R655 000 - R1 032 000 per year

    AtAltron Digital Business, we provide the enterprise-grade solutions that organisations need to operate, optimise, and transform into a resilient digital business.Our purpose is to use technology to transform today into a simpler, safer and smarter tomorrow.We're committed to providing the best solutions to save money and help our clients' business grow with...

  • Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Elixirr Digital Full time R500 000 - R1 200 000 per year

    Do you like building data systems and pipelines? Do you enjoy interpreting trends and patterns? Are you able to recognize the deeper meaning of data? Join Elixirr Digital as a Data Engineer and help us analyze and organize raw data to provide valuable business insights to our clients and stakeholdersAs Data Engineer, you will be responsible to ensure the...

  • Data Engineer

    1 week ago

    Cape Town, Western Cape, South Africa Elixirr Digital Full time R900 000 - R1 200 000 per year

    Do you like building data systems and pipelines? Do you enjoy interpreting trends and patterns? Are you able to recognize thedeeper meaning of data?Join Elixirr Digital as aData Engineerand help us analyze and organize raw data to provide valuable business insights to our clients and stakeholdersAsData Engineer, you will be responsible to ensure the...

  • DevOps Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Elixirr Digital Full time R600 000 - R1 200 000 per year

    Are you interested in building, deploying, and maintaining production infrastructure and services? Do you have an understanding of DevOps working principles and cloud computing concepts? Are you a strong problem-solver?Join Elixirr Digital as a DevOps Engineer and help us in building and maintaining internal infrastructure to support our software development...