Program Manager

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

We are seeking a dynamic and visionary Program Manager to join our team in South Africa, covering the MEA region. As a Program Manager, you will play a crucial role in driving the successful execution of strategic initiatives across our organization. You will be responsible for overseeing multiple projects, ensuring they align with our business objectives and deliver maximum value.

• Lead and coordinate cross-functional teams to deliver complex programs on time, within budget, and to the highest quality standards
• Develop and maintain comprehensive program plans, including timelines, resource allocation, and risk management strategies
• Collaborate with stakeholders at all levels to define program objectives, scope, and deliverables
• Monitor program performance, track progress, and provide regular status updates to senior management
• Identify and mitigate potential risks and issues that may impact program success
• Ensure effective communication and alignment across all program participants and stakeholders
• Drive continuous improvement initiatives to enhance program management processes and methodologies
• Analyze program outcomes and metrics to measure success and identify areas for optimization
• Mentor and guide project managers and team members to foster professional growth and high performance
• Manage program budgets and resources, ensuring optimal allocation and utilization

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field; Master's degree preferred
• Proven experience (5+ years) in program management, preferably in a technology-driven environment
• Project Management Professional (PMP) certification or equivalent
• Strong knowledge of Agile methodologies and traditional project management techniques
• Excellent communication and presentation skills, with the ability to effectively engage with stakeholders at all levels
• Exceptional organizational and coordination skills, with a keen eye for detail
• Demonstrated ability to lead and motivate cross-functional teams
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making
• Experience in budget management, resource allocation, and risk mitigation
• Proficiency in project management tools and software
• Understanding of relevant industries and domain product/technology offerings
• Ability to adapt to changing priorities and manage multiple programs simultaneously
• Experience in technical design and programming skills (preferred)
• International work experience or familiarity with diverse cultural environments (preferred)