Administrator & Estate Assistant
22 hours ago
Administrator & Estate Assistant
A leader in the property management industry is looking for a motivated and experienced Administrator & Estate Assistant to manage the daily operations of a small residential estate in Somerset West.
POSITION OVERVIEW
Front Desk & Resident Support
- Manage the clubhouse front desk and assist residents or visitors with queries.
- Provide general support and ensure professional communication with all residents and stakeholders.
Access Control
- Maintain and update the estate's access control system.
- Process access renewals and removals promptly.
- Oversee contractor access to ensure security protocols are followed.
Administrative Duties
- Perform data capturing and compile regular reports.
- Take accurate minutes of meetings.
Service Provider Coordination
- Hold weekly check-in meetings with service providers.
- Monitor performance to ensure services are delivered according to agreements.
Insurance
- Assist with insurance queries and facilitate claims when necessary.
Repairs & Maintenance
- Coordinate and track repairs or maintenance of common areas and infrastructure.
Estate Inspections & Reporting
- Conduct monthly estate inspections and compile reports for the Board of Trustees.
- Prepare and present monthly estate reports.
Relationship Management
- Build and maintain positive relationships with residents.
- Handle resident concerns professionally, including conflict resolution or emergencies.
Meetings
- Schedule, host, and attend Trustee and other estate-related meetings.
QUALIFICATIONS
- A relevant administrative qualification is advantageous.
EXPERIENCE & SKILLS
- Strong leadership, communication, and problem-solving skills.
- Excellent organisational and administrative ability with keen attention to detail.
- Proficiency in Microsoft Office and Google Workspace.
- Strong customer service orientation and the ability to manage multiple priorities.
- Excellent verbal and written communication skills (fully bilingual in English and Afrikaans).
Salary dependent on experience.
Must have own reliable transport and valid driver's license.
Position available 1 February 2026.
Job Type: Full-time
Work Location: In person
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