Datacenter Ops Technician

1 week ago


Cape Town, Western Cape, South Africa ExcelGens, Inc. Full time R250 000 - R750 000 per year

We are hiring a Datacenter Technician to support hardware, IT systems, and cabling operations across company and customer data centers. The ideal candidate is detail-oriented, technically curious, and eager to grow in data center infrastructure and operations.

Key Responsibilities

  • Install, stage, and power up/down servers, racks, hard drives, and switches.
  • Perform basic
    hardware diagnostics and troubleshooting
    to identify issues quickly.
  • Handle tickets in line with
    SLAs/KPIs
    and
    escalate incidents
    when necessary.
  • Follow safety protocols, daily briefings, and operational checklists.
  • Maintain a clean, organized data center environment and ensure proper documentation (SOPs, KB articles, logs).
  • Collaborate with technicians and internal teams to support smooth operations.

What We're Looking For

  • Minimum 3+ years of Experience in server hardware
    , system components, and failure types.
  • Familiarity with
    diagnostic tools, firmware updates
    , or imaging processes.
  • Experience with
    Linux/Windows environments
    ; scripting skills are a plus.
  • Knowledge of
    virtual machines
    , PXE, or data center tools is an advantage.
  • Certifications like
    CompTIA A+, Server+
    , or equivalent training preferred.
  • Ability to lift up to 50 lbs, climb ladders, stand/walk for long periods, and follow safety procedures.
  • Strong teamwork attitude with the ability to work independently when required.


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