Project Administrator

4 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R90 000 - R120 000 per year


Minimum requirements:

  • Matric (Grade 12)
  • A tertiary qualification in Customer Services Management or related fields (NQF 7), preferable, or at least
  • A Certificate in Customer Service / Marketing / Exports or related (NQF 5)
  • Up to 3 years Customer Service Management experience / operating as a Customer Liaison Officer in a manufacturing environment.
  • Possesses superior organisational skills and the ability to manage multiple projects with shifting deadlines.
  • Previous experience working with contract regulations and the related laws, advantageous.
  • Knowledge of SAP ERP System.
  • Computer Literacy (MS Office Suite; SAP, ERP Systems, and job-specific software systems).
  • Good telephone etiquette.
  • Knowledge of relevant Business Processes.
  • Knowledge of Quality Management Systems, Processes and Procedure.s
  • Excellent math abilities and working knowledge of data analysis/statistical methods.

Responsibilities:

  • Responsible for the provision of product information and advice to external and internal customers. 
  • Provides and maintains a professional, accurate and efficient telephonic information service to Industrial clients, nationally. 
  • Maintains relationships and portrays the professional image of the organisation. 
  • May provide a one stop processing function to clients and/or perform a direct marketing function.
  • Customer Service Management
  • Customer surveys conducted and outcomes actioned in accordance with strategic objectives / plans.
  • System integrity upheld to highest standards (Customer information captured and maintained on database).
  • Customer satisfaction index.
  • Customer feedback received.
  • Reporting and related statistics prepared on time and in an accurate manner.
  • Governance, Risk and Compliance Management
  • Ensures that there are no risks, fines or penalties.
  • Clean audits.
  • Management philosophies and values are defined and upheld in area of responsibility.
  • Policies and procedures are adhered to.
  • Compliance with applicable legislation and regulations.
  • Risk prevention measures in place.
  • Incident reports generated.
  • Stakeholder Management
  • Customer complaints attended to in a timely manner.
  • Stakeholder/ customer satisfaction index and in place.
  • Problems resolved in a timely manner (Comebacks minimized).
  • SLA requirements upheld.
  • Service Support
  • Ad hoc customer requests attended to in a timely manner.
  • Customer service standards maintained.
  • Client / employee satisfaction index in place.
  • Comebacks / discrepancies minimized.
  • Project Billing
  • Orders processed on time as per set procedures.
  • SAP kept updated and maintained.
  • Orders released on time and as per set schedules.
  • Orders generated on time and as per rotation procedure.
  • Supplier terms and agreement management.
  • Loads Project specific PRs in SAP.
  • Order Processing
  • Calling schedule always kept updated and available for use.
  • Calles attended to in a professional manner.
  • Customer satisfaction index (Feedback received) in place.
  • Stock counts performed, sheets kept updated and available for tracking purposes.
  • Customer feedback provided.
  • Accuracy of information assured (Attention to detail).
  • Orders released on time.
  • Customer always kept informed of progress.
  • End User Administration
  • Quick response times.
  • Friendly and professional service at all times (Feedback received).
  • Problem resolution efficient and proactive.

  • Project Administrator

    1 week ago

    Johannesburg, Gauteng, South Africa Optimal Growth Technologies Full time R250 000 - R500 000 per year

    About the job Project Administrator Project Administrator Location: BryanstonContract duration: 12 monthsRole purpose: Project administrator supports and coordinates projects to ensure they are completed on time, within budget, and to specifications.Key responsibilities include coordinating project schedules, handling budgets, communicating with...

  • Project Administrator

    6 days ago

    Johannesburg, Gauteng, South Africa Optimal Growth Technologies Full time R250 000 - R500 000 per year

    Location: BryanstonContract duration: 12 monthsRole purpose:Project administrator supports and coordinates projects to ensure they are completed on time, within budget, and to specifications.Key responsibilities include coordinating project schedules, handling budgets, communicating with stakeholders, coordinating project teams and subcontractors, and...

  • Project Administrator

    4 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Job purpose: The Project Administrator Technology is responsible for helping with many of the duties surrounding project management. As the name implies, they look after the administrative jobs associated with the project. This is a wide-ranging array of tasks, from staying in touch with contractors, scheduling appointments, procuring supplies, visiting...

  • Project Administrator

    4 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Project Administrator [12 Month Contract]Minimum Requirements:Grade 12 Bachelors degree from an accredited college or university in a related field an advantage Two years of related experience Accredited Project Management Certification Working knowledge or project management, flowcharts, technical documentation, etc. Strong leadership skills Team...

  • Executive Project Administrator

    4 days ago

    Johannesburg, Gauteng, South Africa CV Desk Full time R144 000 - R168 000 per year

    Urgently hiring an Executive Project AdministratorLocation: Braamfontein, JHBDepartment: FacilitiesReporting to Executive Head: FacilitiesRemuneration: CTC from R12K R14K (dependent on experience, qualifications) plus 5% provident fund contributionContract type: Full-time, On-site, Permanent.Client industry: Property development and management...

  • Founders Associate

    1 week ago

    Johannesburg, Gauteng, South Africa Project Y Full time R25 000 - R30 000

    Hired through Project Y for a Founders Associate | Remote, Cape Town or Johannesburg basedReady to work side-by-side with a German-based founders at the heart of a fast-growing dynamic legal tech start-up?This is your chance to be part of the success of a rising tech company that is founded to change the status quo in legal tech. About the OpportunityYour...

  • IT Project Administrator(External Applications Only)

    9 hours ago

    Johannesburg, Gauteng, South Africa Cashbuild Full time R400 000 - R800 000 per year

    Description:IT Project Office Administrative tasks, such as coordinating project activities, managing project schedules, arranging project assignments, and communicating progress to all team members and all relevant administrative duties.Requirement:NQF level 4 qualification with 3 - 5 years relevant experience in similar position.Project management...

  • Project Coordinator

    4 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Key purpose:As a Project Coordinator, you'll help with the day-to-day management of the company's software projects. You will be responsible for coordinating and tracking project tasks from inception to completion, including assigning team members and resources as needed. You should have experience working in an agile environment on at least one other...

  • Project Coordinator

    4 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Project Coordinator - 4 Month Contract Minimum Requirements:Matric (Grade 12)Bachelors degree \ Diploma in business administration, management or a related fieldProject Management Courses \ Certification (CAPM or other)Working knowledge of project management software (MS Project, Projects Online or similar)Proficiency with Microsoft...

  • Project Coordinator

    6 days ago

    Johannesburg, Gauteng, South Africa Maziv Full time R150 000 - R250 000 per year

    POSITION STATEMENTResponsible for the compiling of all site files for contractors, as well as assisting the Project Manager's with all administration functions. Responsible for the completeness and accuracy of the site file and As-Build documentation required for the invoice file.KEY RESPONSIBILITIESCompile documentation of all projects by driving processes...