Billing Specialist

Position Purpose:

A billing specialist ensures streamlined financial operations by diligently managing invoices, financial records and tracking payment activities. This promotes transparency, accuracy, and accountability in financial transactions and reporting, leading to efficient financial management processes for the Client Schemes and client satisfaction.

Experience:

2 - 4 years Billing Administration experience and Quality Assurance essential 1 - 2 years Health Administration experience essential 1 - 2 years Customer Service experience advantageous 1 - 2 years Communication and Content Management advantageous 1 - 2 years Healthcare Regulation advantageous

Qualifications:

Matric. Higher Certificate in Financial Administration or Customer Services advantageous

Accountabilities:

Client service delivery and quality

• Follow procedures and cooperate with peers and leader for best possible service delivery

Compliance and Risk Management

• Defined legal, statutory and regulatory compliance is maintained at the required standards

• Operational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessary
  Financial Management

• Contribute to cost savings within the department to assist with financial goals and targets

Operating Model

• Meet delivery objectives through working with other team members within and linked to the department / project

• Resolve operational performance variations and problems and escalate unresolved issues to higher levels

• Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery

Operational Implementation of Strategy

• Keep up to date with operational changes implemented in response to important external influences

• Deliver in a manner that supports and meets operational quality standards and meets the defined

departmental priorities

• Perform according to defined operational best practice and identify and implement opportunities for continuous delivery improvement

Operational Leadership

• Deliver personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives

• Engage in development, coaching and mentoring

• Support transformation through valuing diversity

• Behave in alignment with the Afrocentric values

Stakeholder Management

• Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully achieved

• Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buy-in

• Creates and issues accurate invoices promptly.

Skill

-Team player

-Time management skills

-Systems thinking

-Creative skills and ability to think conceptually

-Numerical Ability -Quality driven

-Problem solving and decision making skills

-Customer Care

-Customer Engagement

-Active Listening skills

-Interpersonal Skills

-Attention to detail

-Mechanical Thinking

-Change Management

-Ability to build trust

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of line managers.

Our Commitment to Transformation

AfroCentric is committed to transformation and embracing diversity. Our Employment Equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create

Should you not receive feedback within a month of applying, please consider your application unsuccessful