Human Capital Administrator

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses.

To provide administrative support on the full end-to-end human capital processes and practices which will enable the HC team to meet set deliverables and ensure a great employee experience within Momentum Investments.

• On all processes and systems, proactively identify opportunities for process enhancements to boost efficiency and provide actionable recommendations.
• Contribute to and champion process efficiencies within the human capital administration function to enhance and optimize the human capital value chain.
• Provide administrative support for ad-hoc people practices, including but not limited to organisational design, talent management, and culture initiatives.
• This role actively engages with employees and leaders and therefore it is important to ensure that you deal with any information professionally and confidentially. Ensure that the senior HC team is informed of any themes/feedback from the floor pro-actively to address any problems that might be experienced to drive a high-performance culture.

Recruitment

• Collaborate closely with Human Capital Business Partners to effectively execute sourcing and talent acquisition objectives. Thoroughly manage all aspects of recruitment administration in strict accordance with the established recruitment processes.
• Apply for position numbers.
• Advertise roles on Neptune.
• Advertise roles on LinkedIn.
• Screen CVs and source for suitable candidates to support the HCBP.
• Conduct interviews exclusively for entry-level roles and oversee the entirety of the end-to-end recruitment administration processes.
• Ensure prospective employees are contacted and engaged professionally.
• Set up Wamly interviews and follow up where needed to ensure these are completed on time.
• Book interviews and ensure that all parties have all relevant information well in advanced to prepare accordingly.
• Ensure that on the day of interview that the prospective employee have a great experience from arriving at the offices to leaving after the interview.
• Ensure that the line managers and HCBPs are enabled during the interview by pro-actively checking in to making sure they know where to go and enquire if any additional support is needed.
• Book assessments through the assessment centre process and ensure that these are completed on time.
• Book time for assessment feedback with line managers and where appropriate with candidates.
• Complete all relevant MIE and Directive 8 checks.
• Where appropriate, support the HCBP with reference checks.
• Draft offers and create package calculators to be checked.
• Send offers to candidates with appropriate measures taken to ensure POPIA.

Onboarding and induction and benefit consulting

• Ensure successfully appointed candidates complete all the relevant paperwork to onboard them effectively.
• Execute benefit consulting and benefit administration meticulously, adhering to established processes and guidelines.
• Offer proficient administrative support and expert guidance on matters related to employee benefits.
• Ensure timely submission of well-organised employee documentation to payroll, encompassing all employee types, including temporary and permanent.
• Inform the relevant team PA of the new employee and their start date to ensure that they have a computer set up with all the required access and systems to start working effectively quickly.
• Work with the OD team to ensure that new employees are invited to the Momentum Investments Induction.
• Ensure that the Employee Engagement team has all the new employee's details to add them to the monthly welcome mailer.
• Send offers to candidates with appropriate measures taken to ensure POPIA.
• Ensure welcome packs are ready and welcome new starters on their first day, introduce them to their manager and team.

Employee Relation Support

• When there are any employee relations matters ensure support is provided in administration pertaining to the processes – booking of meetings or enquiries, drafting of minutes or capturing of notes, drafting of warnings where required, preparing enquiry information or packs.
• When S189 processes are underway, ensure that queries are dealt with quickly and efficiently and that the relevant HC professional is consulted for correctness of feedback.

Query support

• Manage all queries through the internal PeopleTrax system, ensuring responses are in line with SLAs (Service Level Agreements) and TATs (Turnaround Times).
• Ensure a great experience for employees who engage with any query or support needed.
• Ensure that where queries are made where there is an opportunity to empower the employee for self-use to also optimise on the opportunity and show them how.

Data, tracking and keeping stakeholders informed

• Contribute to enhancing the accuracy of headcount reports, aligning them with the specified master data of the company.
• Track and update all recruitment process activities and generate reports in the relevant systems. Take charge of the seamless off-boarding processes for employees, encompassing retirement, resignation, or dismissal scenarios, ensuring their successful completion.
• Maintain employee information and documentation meticulously across all relevant systems, ensuring data accuracy, and consistently update and upload documents to their appropriate platforms.
• Keep staff movements lists, vacancy lists and trackers up to date.

Ad hoc project support

• Collaborate on project-related tasks as needed, contributing to their successful completion.

• Knowledge of Human Resource Management principles, practices, and relevant South African legislation (BCEA, EEA, LRA).
• 1–2 years of administrative experience within a Human Resources/Human Capital function.
• Ability to work under pressure and manage multiple deliverables effectively.
• Strong service orientation.
• Highly organised and efficient.
• Professional and well-presented, serving as the first point of contact for Momentum Investments Group.
• Willingness to learn and adapt to ensure alignment with best practice and group processes.
• Ability to operate effectively in a changing environment.
• Strong communication and responsiveness: Able to manage fast-paced, multi-platform communication (email, Teams, chat, meetings), pick up administrative action points shared by leaders, respond appropriately, and proactively loop in or escalate to the HCBP or HC Lead to ensure continuity and follow-through.

Examining Information:Analyses and processes information asks probing questions strives to find solutions to problems.

Documenting Facts:Writes fluently when documenting facts understands arguments logically focuses on finding facts.

Interacting with People:Is lively and projects enthusiasm is talkative in making contact is focused on interacting and networking with people.

Team Working:Works participatively with others is democratic and encourages team contributions collaboratively involves others in decisionmaking,

Meeting Timescales:Is target focused and meets deadlines is punctual and keeps to schedule is reliable in finishing tasks.

Checking Things:Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed.

Following Procedures:Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes.

Managing Tasks:Manages tasks by being organised and methodical plans activities systematically sets priorities for tasks.