Fraud Detection Administrator

1 week ago

South Africa Nedbank Private Wealth Full time R250 000 - R400 000 per year

Fraud Detection Administrator

Requisition Number-143059

Closing Date-26 November 2025

Location- Sandton

Job Family Risk, Audit and Compliance Career Stream Forensics Leadership Pipeline Manage Self: Operational Job Purpose To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies. Job Responsibilities
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Influence the enhancement of business processes and methodologies.
  • Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
  • Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
  • Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
  • Contribute to smooth flow of work and maintain relationships with internal and external service providers.
  • Manage and prevent potential operational losses.
  • Prioritise reported risk events.
  • Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
  • Determine completeness of reported risk event.
  • Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
  • Provide feedback to stakeholders.
  • Provide administrative support services to stakeholders.
  • Action requests for authentication of identity documents.
  • Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.
  • Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
  • Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
  • Manage the onboarding process of new employees.
  • Comply with risk standards and policies.
  • Understand and embrace the Nedbank vision and demonstrate the values.
  • Improve personal capability and stay abreast of developments in field of expertise.
  • Support personal growth and enable effectiveness in performance of roles and responsibilities.
  • Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
Preferred Qualification
  • Matric / Grade 12 / National Senior Certificate
  • Certificate or Diploma in Criminal Justice, Forensic Investigation, or a related field
Minimum Experience Level
  • 2-3 years experience in banking and/or operational back-office environment in a financial institution
  • 1–3 years of experience in fraud detection, risk management, or financial crime investigation
Technical / Professional Knowledge
  • Administrative procedures and systems
  • Banking procedures
  • Branch processes and procedures
  • Client service principles
  • Filing techniques
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
Behavioural Competencies
  • Applied Learning
  • Collaborating
  • Decision Making
  • Driving for results
  • Managing Work
  • Quality Orientation

Please contact the Nedbank Recruiting Team

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