Product Delivery Manager

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who We Are
We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who We're Looking For
We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you
We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Product Delivery Manager you'll be responsible and accountable for the technical implementation, delivery and support of software solutions.. This will help us excel at keeping our operational functions efficient, to stay ahead of the game.

What You'll Be Doing
As part of your role, your responsibilities will include:

• Collaborate with the Head of Portfolio, Lead Engineers and Product Managers in formulating and executing strategic and operational plans in partnership with other business units.
• Work with the Head of Portfolio and other senior managers to ensure that all performance targets are met.
• Fully accountable for delivery of product KPI's.
• Drive and promote passion and pride in products.
• Responsible for regular delivery & tech demo sessions with all relevant stakeholders.
• Ensure our people are being retained, motivated, and developed.
• Monitor the delivery of performance development and modernisation plans.
• Promote continuous improvement in all areas of software development (productivity efficiency, policies, standards, best practices, upskilling).
• Responsible for the maturity of self-organizing teams.
• Take an active role in mitigating impediments impacting successful team completion of release/sprint goals.
• Assist in critical support issues where experience is required to ascertain issues quickly and to find more appropriate resolution.
• Proposals and review of technical integrity, quantification of risk, and strategic direction.
• Track and frequently report on product capital expenditure & operational expenditure; continuously find ways to reduce CapEx & OpEx while maintaining and increase feature output levels.
• Responsible for maintaining and continuously reviewing product risk registers in accordance with ISO27001 standards.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential Skills You'll Bring To The Table
The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Be prepared to work in a 24/7 environment.
• Minimum of 5 years' experience in a technology environment.
• Minimum of 2 years' experience at a Senior Management level.
• Strong Tech Development Skillset.
• Proven understanding of the software development life cycle.
• Strong business knowledge.
• Exposure / knowledge of finance/accounting.
• Track record of managing/leading multiple successful projects.
• Knowledge & understanding of statistics (ability to challenge & drive high performance from data).
• Facilitate expertise and serve as subject matter expert for designated product areas.
• Comfortable presenting findings in presentation and/or meetings.
• Experience with Microsoft Business Central
• Experience with solutions on Data & BI

Desirable Skills You've Got Up Your Sleeve
It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Relevant certifications and qualifications.'
• Experience with TM1/Cognos Financial Reporting

Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These Competencies Are

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What You'll Get Back
We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Employee Assistance Programme
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team socials

Be part of that Superclass feeling.
At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on

• Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
• Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow