Campus Manager

Duties and Responsibilities

Quality Management & Compliance

• Ensure Quality Management System (QMS) policies and procedures are in place, reviewed, and updated regularly.
• Ensure all corporate business activities comply with QMS requirements.
• Manage site compliance with all relevant legislation, regulations, and accreditation requirements.
• Facilitate and prepare for ETQA visits, audits, monitoring, moderation, and reporting.
• Manage academic quality assurance and continuous improvement in teaching and learning.
• Ensure academic staff accreditation to meet programme delivery standards.
• Manage subcontracted training providers and ensure compliance with contracts and standards.

Strategic & Operational Management

• Implement strategies and policies as assigned by the COO and the Board.
• Oversee organisational operations and ensure compliance with legal and regulatory requirements.
• Develop, implement, and monitor long-term financial viability strategies.
• Design, implement, and monitor the overall Campus Plan.
• Lead the development and implementation of the Campus Marketing Strategy.
• Conduct management meetings and prepare reports for EXCO.
• Maintain the Management Calendar of Events and track interventions with teams and clients.

Leadership & Team Development

• Provide leadership and guidance to Senior Managers and direct reports.
• Evaluate performance management of Senior Managers and staff.
• Strategise employee development and capacity-building initiatives.
• Conduct performance reviews and support staff wellness programmes.
• Assist Operations Management with training implementation and staff development.
• Manage admin staff, facilitators, and support teams (gardening, domestic, guest relations).

Academic & Training Delivery

• Facilitate, assess, and moderate as required.
• Conduct external moderation meetings.
• Arrange and lead academic meetings.
• Implement planned training and oversee effective delivery.
• Manage certification ceremonies and learner recruitment processes.
• Attend SETA/ETQA workshops to remain updated on industry and compliance requirements.

Stakeholder & Client Relations

• Maintain strong relationships with SETAs, government bodies, corporate clients, and host employers.
• Liaise with stakeholders, SETAs, and DHET to ensure alignment with requirements.
• Attend networking events to build institutional visibility and partnerships.
• Monitor learner and client satisfaction, ensuring effective communication and resolution of issues.

Campus & Site Management

• Oversee day-to-day campus operations, including learner enquiries, inductions, progress monitoring, discipline, and assessments.
• Manage facilitator schedules, cost controls, and programme delivery.
• Coordinate site maintenance, cleaning, safety, and security, including:
• OHS and fire safety management (meetings, signage, risk assessments).
• Estates, equipment, and stock reporting to the Operational Manager.
• Access control and security oversight.

Finance & Reporting

• Ensure profitability through sound financial management.
• Communicate with Finance Department regarding invoicing and financial reporting.
• Produce regular sales reports and monitor financial performance.

Industry & Legislative Alignment

• Stay abreast of industry trends, needs, and requirements.
• Keep updated with legislation pertaining to skills development and higher education.

Qualifications

• Tertiary qualification will be advantageous

Work experience

• Minimum of 5 years at Managerial level.

Attributes

· Excellent organizational and planning skills with the ability to prioritize time and work effectively.

· Excellent interpersonal and communication skills.

· Ability to work independently and as part of a team.

· Strong people skills with the ability to work under pressure.

· Highly motivated, confident communicator with the ability to engage with people at all levels.

· Pays attention to detail and displays a high level of integrity.

· Excellent communication and interpersonal skills with the ability to work across diverse cultural backgrounds.

· Special Requirement: Driver's license.

Job Type: Full-time

Work Location: In person