Centurion Help Desk Technician

14 hours ago

Centurion, Gauteng, South Africa Eastern Personnel Consultants Oostelike Personeel Konsultante Full time R200 000 - R300 000 per year

Centurion Help Desk Technician

Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.
Appointment: Permanent, full-time position
Salary: R20 000 – R25 000 CTC per month
Benefits: Provident Fund and December Bonus
Working hours: Monday – Friday from 08:00 to 17:00

Qualifications and or Experience:

  • More than 2 years' experience with configuring and setting up IT of systems.
  • Matric with Mathematics
  • L1 LAN Network (Basic)
  • L1 Wireless Network (Basic)
  • L1 WAN Network (Basic)
  • L1 Phones & Printers (Basic)
  • L1 Remote support (Basic)
  • L1 Office 365 (Basic)
  • L1 Active Directory (Basic)
  • L1 Microsoft infrastructure skills (Basic)
  • L1 Hardware & Software maintenance (Basic).
  • Good understanding of Microsoft Environment
  • Client interaction experience
  • Desktop Support
  • Basic Endpoint Security


Job Purpose:

  • Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
  • Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices.
  • Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
  • Excellent Troubleshooting skills with rapid resolution.
  • IT Hardware and Software Support.
  • Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office.
  • Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support.
  • Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
    Implement and follow through IT infrastructure and applications at Head Office.
  • Ability to take ownership of an ICT problem or project from beginning to completion.
  • ICT Infrastructure Monitoring.
  • IT Record keeping and documenting.
  • Planned change control knowledge.
  • Implementation of network, Microsoft and security standards.
  • Provide support to Head Office, and store end users where required.


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