Manager: Global Capacity Ops

Structural Information
Job number:

Job title:
Manager: Global Capacity Ops & Connect

Job grade:
M5

Group/ BU:
Openserve

Division:
Openserve

Span of control:
5-10

Reports to:
Senior Management

Core Description
Responsible to manage, evaluate and execute purchases and leases of international submarine cable capacity and connectivity. Plan, record and manage the existing and ongoing utilization and revenue generating potential of International Submarine Cable facilities and connectivity. Provide Global Capacity solutions and support to the Wholesale Marketing and Sales groups to ensure optimal benefits for Telkom in its submarine cable capacity decisions. Plan, perform, contract and manage international trading (purchasing & selling) of submarine cable capacity & connectivity. Perform the Submarine Cable Network Administrator (NA) functions for which Telkom has been awarded the contract.

Job Responsibilities
Perform the Submarine Cable Network Administrator function (65%)

• Commercial records, C&MA contract interpretation and contract policing
• Establish necessary systems, processes, rules to perform the NA function
• Support submarine cable WG's on transmission technology, routing, assignment, interface and
• Design, establish & perform consortium upgrade calculators
• Establish and manage all aspects of the consortium transmission plans of the submarine cable networks

Responsible for the integration and execution of business drivers and key business objectives (10%)

• Build relationships with relevant stakeholders by building and managing internal and external customer relationships
• Obtain required information from key role players
• Manage, evaluate and execute purchases and leases of international submarine cable capacity and connectivity
• Plan, record and manage the existing and on-going utilization and revenue generating potential of International Submarine Cable facilities and connectivity
• Plan, perform, contract and manage international trading (purchasing & selling) of submarine cable capacity & connectivity
• Implement and contribute to Business Plan & design operational plan for environment

Manages people performance and development (20%)

• Identify targets & goals for environment
• Set and manage performance of section
• Ensure quality & timelines are met
• Drive implementation of solutions
• Monitor and measure success
• Apply performance measures and incentives in a fair and equitable manner
• Compile and execute Human Capital plan
• Provide people management to the team
• Compile human capital plan and work force planning
• Provide appropriate training and development initiatives
• Establish conducive work environment
• Provide team leadership by providing targets and measures for productivity and increased revenue flow
• Establish an enabling work environment and culture for optimum staff performance
• Enable employee satisfaction measures
• Motivate, lead, guide and mentor staff

Manages finances (5%)
Core Competencies
FUNCTIONAL KNOWLEDGE

Business Processes; Legal Procedures; Global Capacity Business; Financial Management; Planning; Processes; Problem Solving; International Network Infrastructure; International Protocol

Functional Skills
Planning; Decision Making; Problem Solving; Interpersonal; Communicating; Negotiation Techniques; Analytical

ATTITUDES/ LEADERSHIP COMPETENCIES

Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; Values Aligned with Telkom Values (CHART)

Certifications

• None

Education

• NQF 7: 3 year Degree in Engineering or Telecommunication

Experience

• 7 years experience, of which at least 2 years on supervisory level

Additional Information
Qualifications:

• Degree in IT/ Engineering, Computer Sciences OR BComm in Engineering or Telecommunication.

Special Requirements
Physical Requirements

• None

Key Stakeholders

• Wholesale Marketing and Sales