Creditor Controller

Senwes is looking for an experienced Creditor Controller with strong public-sector and municipal account experience to join our Utilities Department. This department oversees all municipal accounts, including billing accuracy, consumption monitoring, property valuation management, tariff verification, and timely payment of services for all company-owned properties.

Municipal Accounts & Utilities Administration (Department-Specific Additions):

• Manage and reconcile all municipal accounts (water, electricity, sanitation, rates & taxes, refuse, other levies) to ensure accuracy of billing and tariffs.
• Monitor monthly utility consumption and flag inconsistencies, abnormal spikes, incorrect meter readings, or possible leaks/faults for investigation.
• Liaise directly with Municipalities to resolve incorrect billing, tariff misallocations, meter queries, valuation roll discrepancies, and account reactivations.
• Track and manage property valuations (interim valuations, objections & appeals) and ensure financial accuracy in related charges.
• Ensure all municipal accounts are captured, reconciled, and paid before due dates to avoid interest, penalties, or service interruptions.
• Maintain an accurate database of all company properties, meters, municipal account numbers, and service provider contacts.

Material Dispute Resolution:

• Handle material disputes with stakeholders and vendors (including municipal officials), ensuring swift resolution.
• Escalate unresolved disputes to management in a timely manner for further action.

Vendor Reconciliation & Error Management:

• Identify and address errors in vendor reconciliations, coaching vendors to eliminate unnecessary discrepancies.
• Ensure all active vendors are reconciled each month and evaluate reporting.
• Follow up on reconciling items with clients and vendors, ensuring timely resolution.
• Evaluate the age analysis of vendor statements/system balances and follow up on long-outstanding items.

Debt & Payment Management:

• Recoup debit balances from vendors and report bad debt to management, providing supporting evidence.
• Report interest on accounts and track vendor payments to ensure payment terms are adhered to.
• Ensure payments are cleared with each transaction and all statements are captured before the due date of the statement each month.

Account Reconciliation & Validation:

• Perform reconciliations on vendor and municipal accounts, identifying discrepancies and communicating differences.
• Match items on statements with SAP transactions to process invoices for payments.
• Test validity of invoices and purchase orders against received goods.

Vendor Management & Data Accuracy:

• Ensure vendor master data is up-to-date and accurate, requesting updates as needed.
• Ensure payments are correctly allocated on vendor statements.
• Build and maintain strong relationships with stakeholders and vendors, fostering open communication.

Audit & Reporting:

• Liaise with Internal and External Audit teams during annual audit procedures, supplying necessary supporting evidence.
• Provide payment advice upon request from vendors, ensuring all documentation is accurate and complete.

Process Optimization & Communication:

• Ensure effective communication with all stakeholders to optimize processes and procedures.

• Follow up on missing vendor statements and ensure compliance with payment schedules and deadlines.

• Microsoft office (Excel & Word)

• At least 2 years of relevant experience in accounting, preferably with exposure to municipal accounts or utilities administration.

Qualifications:

• Diploma in Accounting

Closing date: 10 December 2025

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• We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
• Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.
• Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.